Congers Collision, Inc. Auto Body Shop 180 Route 9W, Congers, NY 10920

"First took my daughter's car there. Mysterious engine light popping up. They diagnosed correctly, but told us it would be covered by Mazda. That saved us some money. Just took my car in for spark plug change. Service was efficient in all ways. Glad to have a shop I can rely on."

"Everything about my experience with repairing my vehicle went smoothly. I highly recommend Congers Collision. The staff worked closely with my insurance company with estimate and kept me informed along the way."

"Husband hit a deer doing 60 with his alumiduty. Front end was smashed and scratches everywhere. Congers made it all look like it never happened. Truck came back absolutely perfect. Friendly staff and a nice waiting area with a coffee machine."

"Congers collision’s customer service is horrible. First they tried to charge us storage fees while we were waiting for them to quote us for a service. Because we had the car there for a while, in the process of trying to figure out what to do, the storage Fees were approximately $1500. ( it would be been nice for them to disclose that they were charging us $55 daily for a storage fee but we’ll assume the blame for that). They discussed keeping the car to pay off the cost. We decided to pay off the storage fee bill and not give them the car because this car was my first car I won on wheel of fortune about 7 years ago and I would rather donate it to a cause or someone in need. In the process, we didn’t know that they already removed the plates. When they finally towed the car back (which was also such an ordeal to coordinate), they towed it back without the plates unbeknownst to us. We called them to bring the plates because we never authorized them to remove it. They said they took it off because we were going to hand it over to them. We NEVER agreed to them and actually told them to wait first and let it be discussed. We told them to expedite sending the plates because we were paying insurance on the car and having no plates in our compound will get the car towed. They never apologized for removing the plates without our permission and also became very nasty and rude. We told them we would not be able to pick up the plates and that it was their fault it wasn’t on the car. After calling them constantly, they finally mailed the plates over two weeks later. I had to tell the cops not to tow the car. This is such horrible customer service and they shouldn’t have removed the plates and if they realized that they didn’t return the plates upon returning the car, why not just send it back expeditiously, but they were rude."

"My car got scratches and I wanted to get a quick fix. I came in and the gentleman with the beard and glasses helped out. When I told him I needed to have it done quick due to work, he promised to get it done in a day. To my absolute surprise, he called me the same day evening. When I came to pick up the car, he reviewed the job with me. They had also given my car a mini detail cleanup. I highly recommend the establishment."