Jaguar Paramus Authorized Service 405 New Jersey 17, Paramus, NJ 07652

"This is ABSOLUTELY the BEST Jaguar service in the area. Convience: from the moment you drive in, you’re greeted with your last name “Mr .X”. You step out of your vehicle into a well lit, clean area, protected from the elements. The wait time was very short. On several occasions they offered coffee, tea and a light snack. Everyone was well dressed, clean and most of all, respectful. Maintenance: They addressed every one of my concerns while attempting to save me money. The work done was timely and performed well. Unlike other Jaguar services in the area, I didn’t leave finding problems that THEY created. They even hand washed my vehicle and did a nice inside wipe down. I traveled over an hour to this location and will do it EVERY time my vehicle needs service. I highly highly recommend Paramus Jaguar. Lastly… Phil was the gentleman that specifically took care of me. He was AMAZING!!!! Give that man a raise! He single handedly made the experience wonderful. If you want great service with a dose of kindness… this is the place!!!!"

"If you’re hesitant on where to go for your next dealership, definitely choose Jaguar in Paramus. The staff is very knowledgeable and willing to go above and beyond for customer service. Making an appointment all the way through car pick up is flawless. If there ever are any questions, the staff are quick to respond with answers and are very personable. Jaguar is also very accommodating schedule wise and will do everything to make sure the car you get is what you need."

"Sumit is my service advisor who always go above and beyond to exceed customer expectations. They are the best around when compared to other JLR dealerships."

"no one wants to answer the phone. No one wants to call the customers back. Once you make it there for service, they just want to charge you over and over again. No one is really in charge. Two weeks that I have been calling to get the automated system driving me around like a chicken with no head. Finally, I found a way to trick the system to get through a live person. She placed me on hold for 1/2 hour and never returned so I hung up. Called back again with no answer."

"Perfect service. My representative Phil was very professional and kept me up to date with repairs in real time. I was given video clips of what was in need of repair and why. Would def recommend this repair shop and Phil in the future."