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Orlando's Service Center
4914 Palisade Avenue, West New York, New Jersey, United States
About the Orlando's Service Center
Orlando's Service Center is a trusted car repair facility located at 4914 Palisade Avenue in West New York, New Jersey. With a team of skilled technicians and state-of-the-art equipment, we provide top-quality automotive services to keep your vehicle running smoothly. From routine maintenance to complex repairs, we are dedicated to providing exceptional customer service and getting you back on the road safely and efficiently. Trust Orlando's Service Center for all your car repair needs.
Photos of Orlando's Service Center
4914 Palisade Ave, West New York, NJ 07093, United States
Opening hours of Orlando's Service Center
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
08:00 - 16:30
Sunday:
Day off
Reviews of Orlando's Service Center
"I have been going to Orlando's for about the past 5 years. I must say the have been the only company that always kept me informed every step of the way. After a long year of covid-19, I finally took my car in for an oil change along with a few other maintenance or up keep a car needs. They were able to get everything done within a day including a last minute internal cleaning that my car needed. They called me and let me know what was going on once I left. They also, took pictures and gave me 2-3 options when it came to the work and price on certain parts of the work. Once I picked up my car they also advised me on how to keep the good running better. They are always so professional and straight forward with the work and price. Other places I've been to try to insult my intelligence because I'm a woman and don't fully answer my questions when I ask about why certain things are being done or why do I need certain things. I might not know much about cars but that's not an opportunity to take advantage. I have never felt that from Orlando's they always have taken the time to explain what and why they are doing. Again, they even gave advice on what I should do to maintain the car before I left. I will continue to use them for all my car issues. Great quality work and very professional."
"The customer service and attention was super quality, I really appreciate that I am always assisted quick and with full attention. This time around I brought in my Dodge Sprinter for a wheel alignment and for other check ups. I live all the way in Jersey City near the Bayonne area but I don’t mind the drive at all if it means I’ll keep getting the consistency of quality service."
"I am not a big fan of writing negative reviews. However, I feel compelled to write one today in the hope that people using Google maps in search of quality service would heed the warning. On October 17th, I brought my 07 Passat to OCS with a simple request to replace spark plugs and ignition coils (I brought my own) - a plug-and-play job that takes an hour tops. They quoted me 3hrs and wanted me to pay $240. They didn’t want to negotiate and simply waved me to clear the bay while suggesting in rather unfriendly manner to “take my car down the street”. I am glad I did just that - exactly one block down the street, a smaller shop called “Tri State Auto Repair” did what I asked for under 1hr and I saved myself $150."
"From my experience I urge you not to take your car to this place! They are horrible and I will be reporting them to consumers affairs. To make the story short they had my car for over five days, and only because I question the fact that the car was still not fixed after five days in the shop and I losing work! he decided to remove supposedly parts, he told me he was working on and told me just to go and pick up the car. On my way back home parts started falling A part in the driver side, by the foot pedal the car all of a sudden stop accelerating. Theres are cut wires Pieces that are disassembled. I truly feel that they even made my original problem even worse the car now doesn’t even run."
"Very friendly, professional, and quick service. Took my BMW to Orlando’s after getting a really high quote at another shop. They gave me a much more reasonable price and I got the car back when they said I would. Highly recommended!"
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