FACTORY AUTO BODY
1894 New Jersey 23, West Milford, New Jersey, United States
About the FACTORY AUTO BODY
Factory Auto Body is a premier car repair institution located at 1894 New Jersey 23 in West Milford, New Jersey. Our team of experienced technicians is dedicated to providing top-notch auto body repair services to ensure your vehicle is restored to its pre-accident condition. From minor dents and scratches to major collision repairs, we have the expertise and state-of-the-art equipment to handle any job. Trust Factory Auto Body to get your car back on the road looking as good as new.
1894 NJ-23, West Milford, NJ 07480, United States
Opening hours of FACTORY AUTO BODY
Monday:
09:00 - 16:30
Tuesday:
09:00 - 16:30
Wednesday:
09:00 - 16:30
Thursday:
09:00 - 16:30
Friday:
09:00 - 16:30
Saturday:
09:00 - 12:01
Sunday:
Day off
Reviews of FACTORY AUTO BODY
"Brian, the owner, was extremely supportive and insightful throughout the process. An unfortunate way to meet, but Brian’s service was exceptional. Anyone lucky enough to deal with Brian after an accident, should feel assured."
"Brian at Factory Auto Body is awesome; he is such a nice guy. I had an accident in July and my car was totaled. I went to the tow yard the next day to collect all my items and Brian let me take as long as I want gathering stuff from my car and to take pictures. He also let me know that insurance was going to try to give me a lowball offer on my car and to call him if I needed any help. Fast forward a few weeks later and this is exactly what happened. I called up Brian and without hesitation he was on the phone with my insurance and was able to sort everything out. Brian is very honest and always makes sure his customers are happy and treated fairly. He went the extra mile to make sure insurance didn’t screw me over. I highly recommend his service. Thank you Brian!"
"My husband was in a car accident this past Monday the 31st, Halloween and Brian from the Factory Auto Body came to tow his truck away. I called from the hospital to get information and Brian the owner was very informative and professional. He advised us not to worry and too take our time the car was locked and secured. Brian helped us with the insurance adjuster he handle all the calls with them and with us. I even texted him to get some more information and he answered every call and every text. Factory Auto Body is a top notch shop. Great friendly professional service. Thanks Brian."
"I was towed by Factory Auto Body on September 28, 2022 after my son had an accident. I would have to say, it was the quickest tow response time I have ever experienced. Brian the owner of Factory Auto Body answered everyone of my phone calls. He was very informative and explained the auto insurance process. He actually got on the phone and basically handled the insurance claim. My vehicle was eventually declared a total loss by the auto insurance. Initially I was going to have my vehicle towed to another auto body shop but I am very happy I used Brian instead. I believe he is Honest, Knowledgeable and most of all a Professional. It is very rare to have an owner of a business communicate with customers the way he does. I would definitely refer Brian to family and friends."
"Brian's customer service was far reaching and excellent. My car was totaled in an accident. My car insurance company made unrealistic demands on Brian and me. While juggling many demands Brian made the time to negotiate with the insurance company and keep me informed, sometimes calling me after hours. In a world where customer service is disappearing, Brian provides excellent customer service because he has the skills and he cares! Call Brian when your car needs any kind of service! Janice Juvrud"
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