Brookwood Auto

"Really excellent and kind service. The gentleman came 30 min ahead of schedule and did a wonderful job towing my car. Very grateful for the help."

"Trash company. They left my car on the side of the side of the highway. Can’t get anyone on the phone. Needed a tire changed but guy said the nut was stripped so now I needed a tow. They said we needed to change the info with the insurance and we did. The company put my car on the truck, drove it a mile down the highway and then took it off and left my car sitting there. They didn’t bother to call and let us know. It was only when I called the dealer did I realize my car was stranded on the highway. You guys really suck."

"Had a horrible experience with this company a couple weeks ago. I wanted to share my experience with others so this knd of thing does not happen to others. I have towing service on my progressive policy and after I requested roadside assistance Brookwood was sent out. My car died on my driveway due to a bad starter. This happened on a Friday and I got a call on Monday from the shop letting me know the whole steering linkage bar was bent and the truck was not drivable and it is very likely it was the tow truck that caused the damages because they hooked the truck in the wrong spot. After having to replace the steering linkage and drive gear box so about 1100 hundred in damages the insurance and myself reached out to them so they could pay for damages and they absolutely said no and that's it. One of the tow drivers even went to the shop and acknowledged it was damaged by the original driver who hooked the truck and still refused to pay for damages. I need the truck for work so I could not afford to wait over a month just so they continue to investigate this nonsense so I just paid out of pocket for repairs. Hope this helps someone else to steer away from this company. They are not to be trusted with your vehicle."

"They towed my car! On time and Excellent customer service!! Isaiah was my driver! They later fixed my car! We broke down on our way to CT from GA. Melissa, the owner, and Tommy, the mechanic, we wonderful! Fixed my car and we are back on the road! Thank you so much!"

"Horrible towing experience. Driver refused to drop me off with my vehicle. Very mean. Cursed. Ignore my questions. Seemed aggravated and upset at his job. Don’t recommend. Not friendly person. Called the auto body and complain."