Turnersville Mazda Service

"Friendly staff and honest. Great communication with video sent to your phone during tech initial inspection."

"The waiting room has snacks and coffee and tv/WiFi also available which is nice. What more could you ask for. The women at the front desk, especially Melissa were fantastic. Have always had a pleasant experience here."

"We absolutely love the Mazda Service Department of Turnersville! Every time we need to get our CX30 serviced, it is such an easy process. Not to mention, the ladies that help us at the desk make you feel like family! We appreciate the short videos explaining the work done on our vehicle as well. Thank you for being awesome!"

"This review is for the service receptionist Juanita. I have had complications involving my vehicle with a previous Mazda dealership. Juanita was very patient, clear, and knowledgeable and was able to help me with the assistance needed for my vehicle. She was beyond helpful!"

"Recently had a flat tire on a 2018 CX9. It was the first flat we had since we purchased the vehicle. When changing the flat;right front tire, the Jack actually buckled under the weight of the vehicle rendering the jack inoperable as it tweaked the "screw" as well the entire Jack so they Jack would not move up or down. All instructions on using the jack were followed.( I have changed a few flats in my time. )We had to call AAA to remove the jack and replace the tire. This could have been a major safety issue and caused serious personal injury . When I called the dealer; and ultimately Mazda USA, I was told it is not a part covered under any type of warranty as they do not make this component, even though they provided it with the vehicle. I find this to be very concerning as they didn't even want to see the pictures, the Jack lot # for reference, or the Jack for mechanical evaluation. We love the vehicle and anticipated Mazda would have been more concerned and supportive in resolving this issue."