John Fluevog Shoes New York

"Vincent was super helpful, and made my shopping experience lovely! The shoes are so comfy, as per many of my people who’ve got them. Love it."

"The shoes here are special. Only the posh and stylish. Exotic shoes for anybody trying to make a statement. The Starfleet Academy shoes took the cake. The staff was well dressed in couture. Pricey, but you won't find shoes like this anywhere else."

"Great shoes, terrible / nonexistent exchange policy. Make sure you are 100% certain you picked the right size before leaving the store!!! I bought this awesome pair of purple boots this weekend, but after wearing them for an hour, realized they are too big after my feet kept sliding around. Went in two days later to exchange them for a smaller size, and was told no. Apparently they only accept exchanges for completely unworn shoes. Very bummed. Expected a better policy for a $400 pair of shoes."

"Update: 12/29/19 - Fluevog is celebrating 50th anniversary. Usually, a private smaller brand loses its edge long before 50 years. But Fluevog just keeps innovating and delivering beyond customer expectations. Store Manager Pau is absolutely incredible! Innovative, unique shoes and styles and a bit of whimsy. Some retro. Some as new as today. Hard to believe stylish could be such high quality. I have two pairs of boots that are 4-5 years old and still look great. The soles on most of their shoes are like walking on air. Mr. Fluevog himself is charming. The store staff is knowledgeable, friendly, helpful. Store Mgr Paul creates a fun environment. I never cease to be amazed by this store, the company, and its founder. Our family has been coming here since it opened - 17-18 years ago(?). They will do anything to please a customer. And they stand by what they sell. If anything breaks, malfunctions, isn't up to par - it's fixed/replaced. The people who work here actually KNOW proper fit. They advise and they inform vs just telling you the shoes look great on you and then getting you out the door with them. It's a fun vibe, comfortable place to shop. No matter how busy they are, the staff always manages to chat up the customers and shoppers. Very friendly. I especially like how they deal with my autistic daughter. Fluevogs are an annual birthday present. She gets treated like anyone else - they look her in the eye, they ask about what she's doing during her visit, etc etc."