Firestone Complete Auto Care

"I was waiting for five hours when I was told the job would only take two hours. Yea, my issue was waste, plus one part of the job was not done correctly, so I need to go back again. I am happy about it."

"These people at this store are not serious..... I had 2 tires ordered to the store and when tires arrived I made a appointment to be there at 330pm, I waited 3 hours untill they touched my vehicle then they finally installed the 2 tires witch took them another 35 minutes.... The following day I noticed the stem valves were leaking air because they never replaced them and I was charged for them so I brought the vehicle back and took them another 2 and half hours to fix.... They made me loose a total of 7 hours to replace 2 tires, how in the world is this possible..... They are not professional, this is a no cramps Giving shop.... Do not go to this place for anything you will get robbed and a waist of your time"

"I'm not talking about all Firestones, but the one in Linden N.J. has nothing but a bunch of B rated mechanics. Went in for an oil change, and they never drained the old oil. Just put in 5 new quarts on top of old. Didn't realize until I saw a cloud of smoke behind my car, and all they said was sorry."

"Came in on a busy Saturday morning Elijah was amazing and accommodating. The staff was friendly and professional. I’ve been coming here for years and never had such great service as I had today! Thank you for all that you do Elijah we need people like you who are helpful and understanding! 10/10"

"I bring my car to this location to get my company car serviced. I called in my appointment a couple days before. When I arrived there was no line and the service guy asked who I was and if I was leaving my car. I told him I was never told I had to. He said ok and took my keys. I went to the waiting room and waiting for about an hour for my car. I didn't pay because my company does, so I took my keys and left. A mediocre experience."