Indochino
About the Business
Indochino is a high-end clothing store located at 424 Broome Street in New York City. Specializing in custom-made suits and shirts for men, Indochino offers a unique shopping experience where customers can choose from a wide range of fabrics, styles, and details to create their perfect look. With expert tailors on hand to ensure a perfect fit, Indochino is the go-to destination for those looking for quality, personalized menswear.
Photos
Location & Phone number
424 Broome St, New York, NY 10013, United States
Hours open
Monday:
10:00 AM - 7:00 PM
Tuesday:
10:00 AM - 7:00 PM
Wednesday:
10:00 AM - 7:00 PM
Thursday:
10:00 AM - 7:00 PM
Friday:
10:00 AM - 7:00 PM
Saturday:
10:00 AM - 6:00 PM
Sunday:
11:00 AM - 6:00 PM
Reviews
"It was my first time ever getting a fully tailored suit and it’s for my wedding. The person who helped me was so kind and thought especially to some insecurities i wanted to hide. They made sure I was comfortable the whole way through and took time to explain things about suits I didn’t know. It was definitely an incredible experience."
"Worked with Usman and had a lovely experience. He helped me match the fabric of a swatch that I brought in and was great about figuring out my suit fit given that I am not a man and have different fit needs because of that. Would definitely come back!"
"My Indochino shopping experience was stress and hassle free. The Staff was professional and knowledgeable. Loved the ability to add customizable elements to my suit. Can’t wait to see the final product in 2 to 3 weeks."
"This review is for the end product vs. the store experience. I left the store with the a positive experience after having to get a custom suit for my friend’s wedding. The “custom” suit is an absolute mess and joke. For starters, the pants are comically inches above where they need to be literally falling above the ball of my ankle standing up. Picture an adult in children’s bell bottoms. The jacket along with the pant are also awkwardly skewed, falling in different places on each side of the body. Customer service for the call was the worst part of it all with the guy I spoke to sounding so exhausted as I imagine he deals with this all the time. No apology given - just basically go get it fixed yourself and we may cover part of the alteration when you submit a receipt. While the groom warned me he had to get another suit last minute because his was cheap and all wrongly sized as well, I had only mentally prepared for some minor revisions. What an absolute waste of $700 and with the no refund policy because it is “custom cut” to your body (while being the furthest thing from it), this is going in the BUYER BEWARE SCAM category. Thankfully I already go to suit supply for my other suits but wish I didn’t need to spend all this money to understand that you should never fall for a custom scam again."
"Couldn’t be happier and more excited after getting my first tailored suit at Indochino. The fitting and shopping experience was better than I could have imagined. I had the pleasure of working with Sara who is kind, patient, and beyond knowledgeable. She made me feel comfortable during the fitting and confident in my choices. Now I have a place to go to whenever I need anything suit related. Thanks again to Sara and the entire Indochino team for such a lovely experience. I will be telling all my family and friends about Indochino."
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