Jos A. Bank

"I was not happy with how the suit came out and was tailored. I was told by the employee in the dressing room area that I can return the suit. A few minutes later a blonde haired woman with glasses came over and said that I could not make the return. I asked to speak to her manager and if there was anyone above her there. She said no. She was very rude but luckily there was a manager that was above her at the location who handled the return properly. I told her I had a similar experience at another location and she says well you can't keep buying suits and returning them after they're altered. I told her that's not something that I like to do. It's not a great past time of mine. Especially since I have a wedding to go to in a few days and now I do not have a suit. The alterations did not come out well. Chris the manager took care of the return and I do appreciate that and how he handled the situation. Please steer clear of this blonde-haired woman. I don't know her name and I really don't care to know it. Daniel was also great to deal witj. Actually everyone else but this person was nice. So, she pretty much lied about the return policy and also lied about her position. Thank you for being so honest...... I am hopeful for your reply to see what other lies come out of it."

"Absolutely awesome experience and staff were extremely friendly at the Paramus, NJ location! They looked passed my basketball shorts and t-shirt, and treated me not only like I was the only customer there (there was a full store), but like I was going to spend a million dollars even though I was only there for a $70 pair of slacks. Jos A. Bank customer for life!"

"I've been to this location before, and I own a dozen suits from them and their sister store, MW. I was not treated this way any other time, but today I walked in (wearing a suit) and was not greeted, not acknowledged, and not helped. I left without buying the multiple suits I walked in, intending to buy. I went elsewhere."

"Victor Is The best Humble Person His Patience and Talents are superb, Dani and If I have mistaken her name (Nadia) sorry if I have not written your correct name, but you are the only woman there, Whoever wants to Buy suits online is completely out of touch, are we not Humans and want to interact with others, Dani and his associate she and Dani Gave true Stellar Performance personalized Service, No, impossible to compare to online service, Thank You so much for the most convenient experience matching precisely everything to perfection! What a Team!! Amazing"

"My son went there to buy his first suit and we are so glad that we shopped here! Chris was incredibly helpful and knowledgeable with measuring and fitting my son to find the perfect style and fit for his height and stature. Then he helped him select the right shirt & tie to complement the suit. The custom tailoring was the "icing on the cake". My son looks and feels amazing in his new suit."