SNIPES

"I had a really great experience at this store yesterday, with a special shout out to your sales associate, Kevin. He was polite, helpful, and had a big smile on his face the whole time he helped my daughter and I find the right size shoe."

"Desiree is an awful ASSociate refusing to help us exchange for a larger size. We will never return I advise a different store. Stay clear of Jimmy jazz they take your money and refuse to help you out. Terrible customer service."

"The black manager is the worse. She starts fights with other customers than kicks out customers that didn’t do anything wrong. Don’t buy from them, they will not accept your return. They’re rude and narcisst. Unless you like seeing the type of people that just got out of jail to work at jimmy jazz. ID SUGGEST SHOPPING ELSE. In all of my years, I haven’t met a more immature and childish general manager in my life. Nasty rude lady."

"Today 4-19-22 at about 1:40 came into the store to buy a few pairs of sneaker . I normally stop by about once a week to pick up sneakers for my three sons or myself and wife . Recently I see there’s a heavyset lite skin Hispanic man and when ever I deal with him it seems like he is bothered once I ask for help.he seems annoyed when I asked for a sneaker size and the location was empty. I did purchase a pair of huaraches toddlers a size 10 he threw the Sneakers on the counter it was unnecessary and as I was finalizing my purchase the female that was ringing me up was having a conversation with another staff member about what they was ordering for lunch over a head set and just toke extra time because they was putting a lunch order in . I’m a frequent customer But I have an issue when you go to purchase sneakers and the location is empty and stuff is too busy ordering lunch to deal with your purchases . The staff definitely changed!!!!!"

"Terrible customer service! Found a pair of sneakers asked for a size inwhich the staff exhaled very loudly as if i was bothering him then we walked up to the counter and he proceeded to throw them on the counter the box almost flying off & hitting me as if i inconvenienced him by having him ring up a pair of sneakers! There was another staff there & she couldn’t stop complaining about how she couldnt wait to leave & she needed a vacation with other colorful language within that statement..smh! i guess professionalism doesn’t exist anymore! smh"