JD Sports,

1 Galleria Dr D108, Middletown, NY 10941, United States

"Several times visiting this store formerly named Finish Line. While they did have a great selection of shoes sadly felt they are overpriced and cost way too much. Several of times was attempting to purchase shoes that I liked they never had any of them in my sizes. So ended up going somewhere else."

"I lived in Middletown for over 20 years and since this store is fairly new I figured I would support the new business. On 12/10/22 I went to purchase sneakers for my daughter. The sales representative gave me one sneaker for my daughter to try on. When I told him can I have the other sneaker he told me people steal sneakers and he’s not allowed to let my daughter try on both sneakers at the same time. I found this offensive because I saw the same sales representative give someone a pair of sneakers to try on. I am paying customer and a member of this community and I have a right to try on any product I am purchasing. Shame on your store for discriminating against people. I will never purchase sneakers from your store again and I will tell everyone I know not to buy from your store."

"Your employees don’t smile, don’t greet customers, and look like they would rather die than help someone find a pair of shoes. I will not be returning to this store. I suggest a serious overhaul of your staff. I should have read the reviews before coming in. Ended up going to Jimmy Jazz instead with great sales associates."

"I was looking for shoes and two other works where too busy playing football on the store. There was no help that came in asked when found someone he took while getting my shoes the store wasn’t busy the women behind counter was rude seem like she didn’t want to be there"

"TERRIBLE CUSTOMER SERVICE!!!! Had to ask one of the workers who were putting up displays (actually working) to help with getting me some shoes since the manager & another staff were too busy chillin behind the counter laughing & goofin around!! mind you they both seen me standing there waiting to be assisted!! Waited online for over 15 minutes behind one customer! The manager who was at the register & the other staff sat behind a register doing god knows what while rapping!! i ended up walking out. Sad to say this wasnt the worse customer service out of the 4 sneaker stores in this mall!! smfh"