Smashburger,

698 Delsea Dr, Glassboro, NJ 08028, United States

"They were going through the Friday night blues. Burger was OK but for the price I’ve had better, especially from here. I had the Double BBQ and it was dry as a bone. Had BBQ sauce but was so dry it wasn’t what I was expecting. As a former restaurant GM I totally equate and don’t want to make a big deal out of it. Things happen! Sharing because Google asked me too and it is important for them to know so they can fix it. No need for anyone to contact me, will gladly update on my next visit."

"The best part about this place was that the food was hot. It is over priced for what you get and the service was ok at best. Part of the menu board was out, but the place was clean when I was there."

"Disappointing and honestly disrespectful… waited 50 minutes for my take out order. The way the staff didn’t seem to care and took their time without showing a lick of customer service. I’m usually never a Karen, but I left here completely furious and baffled. When I got in my car after waiting for close to an hour, I saw they didn’t even include my fries or my chocolate milk for my son. I also was supposed to get a ranch for my onion rings. I had to go back in. I got one small container of sauce. I was sure I saw her with 2 containers in hand, yet I received one. I couldn’t believe after the wait, I got the smallest tablespoon of ranch. Not to mention, the fries and onion rings were cold. I really started to like this place after my door dash, but I don’t think I can order here again. Issac here was a nice guy who handled the cash register. I watched him go into the back to help the other employees cook. But people continued to wait in line while he worked. Someone needs to be fired and / or hired here for extra help. The crew has no care or work ethic. They took their time and didn’t even seem to check in with customers at all. I wasn’t the only frustrated customer. The attitude was completely “I could care less.” No smiles or anything. If you take such a long time, at least check in with customers to assure them that they haven’t been forgotten. I swore maybe I missed something with the amount of time I waited. The woman directly ahead of me in line ate her entire meal with her child and left before I even got my take out order. I genuinely would have thought everyone smoked an ounce of weed and took several xanex before clocking in. I should not be reheating my food in the air fryer right now. My family was waiting for me in the car. This was really unprofessional. You have to do better! I never leave nasty reviews, but this was beyond crazy in my eyes."

"Service and food was good. Available tables were vlean. Milkshake seemed to melt quickly. No wait to order and seemed like a lot of staff, but tables were slow to be cleared when customers left."

"The food itself wasn’t the problem, it was the fact that they burned both my burger and my sweet potato fries that was the problem. If it was cooked better it would’ve been much better. That being said this was the first time I tried the sweet potato fries and they were good. The service was also good. I will return here again."