Rainbow Shops

"Went in today to look for some things at the Rainbow in EHT/Pleasantville.. I was there at 12. Staff was COMPLETELY unprofessional & rude. Not helpful at all in addition to already being arrogant. It was 2 ladies in specific that looked like they hate their job. Get some more professional and respectful staff. I’m super disappointed in the lack of respect and human decency"

"I have been going here for years but recently the customer service has been terrible. The issue is the older lady who I think is the manager. Every time I have been to this location this lady is either arguing with a customer or a co-worker. One of the workers was ringing up my clothes and the older lady yells out to the worker "You didn't clock in!" They both start arguing. Then after they stop I asked the worker ringing me up if the fitting rooms are open, and the older lady jumps into the conversation and says "Oh we haven't had them opened in years." This older women just has a terrible attitude and I'm not bothered by the fact that she jumped into a conversation I was having with another worker, but how she treats her co-workers. If she is truly the manager she is not doing a good enough job. I'm not saying she has to be overly nice, but treat your coworkers with some level of respect. I love Rainbow the clothes is fairly priced and there is always a good sale going on, but it isn't worth shopping here since there is always something rude this lady has to say to a customer or worker."

"Found some cute stuff, about 10 pieces i really wanted. But I was then informed that I can't try anything on anymore, I have to buy it, bring it home, and if it doesn't fit bring it back for the refund. That's absolutely ridiculous, that means if I pay with my card (I was) I'd have to not only come all the way back to return it. But then wait for the money to come back on my card? Being someone with special needs, i can't risk buy things that don't fit, or the fabric is to constricting. Unfortunately rainbow, you have lost a customer."

"There was an incident today where my children were being children in and around the rack while I was looking at the clothing. The associate (Joan) proceeded to yell at my kids from across the store, instead of coming up to me and explaining her concern. Before I left I explained how yelling at someone's children from across the store was maybe not the best way to handle a situation, and she tried to explain herself away and refused to hear my point of view or take my advice on a more professional way to handle it. As I was speaking she then proceeded to make a phone call so I walked away and as I was leaving the young lady Gigi apologized on behalf of her associate and told me she tried to tell her multiple times saying things that way is not professional. Terrible Customer service."

"I asked about swimwear and this white lady who seemed to be the owner or manager answered to me like I was bothering her. I was not even asking to her but to the clerk. She said " we never sell swimwear" like get out of here. I do not know if it was cuz I am black or what but definitely nasty service. Me and my sister just could not believe it"