Dunkin'

"Whoever the lady was working on October 7th at 7:40PM. Messed my order then refused to remake it unless we paid again. Unbelievable"

"Was at this Dunkin' Donuts in the 9 o'clock hour. When it went inside, waited 20 minutes online. Only two or three people ahead of me. The wait was so ridiculously long I walked out discusted. They're severely under staffed!!"

"Every day I order iced tea, every day I get tea that was run through a dirty coffee maker so it tastes like bitter old coffee. No matter how many times I complain it still happens the next time. I’ll just have to start holding up the drive through while I taste test it."

"I've been so hesitant to leave a review because I HATE to leave negativity on a business, especially knowing I will absolutely go back again (I mean America DOES run on dunkin, right?) BUT, this location has sunk really far into the pits. Lately, every order is wrong or they are out of what i ordered (I use mobile orders) and they just replace it with whatever they please and don't even tell you. The other day I ordered glazed donuts for my kids, got the bag & realized it was way too heavy for donuts, they substituted coffee cake muffins for my glazed donuts -- I mean WHY not at least another donut?! Today, I ordered a signature pumpkin iced latte no whip. The only thing right about my order was the size & the no whip!!! There was NO flavor at all!! No pumpkin, no vanilla, no caramel drizzle, no cinnamon sugar -- it's a plain latte that tastes old and bitter. I didn't even realize until I drove off and sipped it - at least my donuts were right I guess. You all need to fix whatever is so wrong with this location. Maybe it's the people, maybe it's the products, maybe it's the training, but damn so something."

"Please fire the staff that were on duty on 7/15/23. The older lady was terribly rude to my daughter. She shoved the tip jar in front of my daughter and when my daughter thanked her, she did not answer her. The drinks were disgusting. So I called 2 times to let them know of the issue, and I was hung up on and then I was told I had the wrong number. When I went to the store, they denied those accusations. The younger girl did remake the drinks and offered something extra in return which was nice, but I have no tolerance or rudeness for liars. I will NEVER return to that facility. My sisters and I are are teachers in Toms River, and we have big mouths. Every teacher we know will hear about this."