Ace Plumbing, Heating and Electrical Supplies Inc. 720 New Road, Somers Point, NJ 08244

"The one guy I spoke with had a terrible attitude. Was completely incompetent and not helpful. I was trying to support a local business. I will just go to Amazon. Don’t waist your time and gas money to come see these guys."

"Customer Service is hit or miss, one of the dudes does not want to be bothered when he is working and eating. Real professional"

"This store has beautiful products and very good quality however their customer service is lacking desperately (and need of a make over) . I've gone there twice and both times I seem nonexistent to the staff (today I just left) . It's unfortunate, and because they don't have pricing on many of their items and you do need a salespersons assistance. However if they never acknowledge you (even a simple "Hello if you have any questions let me know" ) then you are left to wonder. I believe if the service is not great in the very beginning it will most likely not be good later if you have a problem with the product. This is why most people are shopping online. I love supporting local businesses however stores like these should take a page out of the Ritz-Carlton book on customer service. you one ever their items are not tagged with pricing so you have to always have assistance."

"This company sold me a light that was a flood light when I asked for a spotlight. They also won't allow a return. I won't do business with them anymore."

"I was replacing vanities and toilets in 4 bathrooms in a 50 year old house in Ocean City NJ. I ran into several plumbing problems. Mark looked at the parts and got what I needed and explaied how to complete the job. If it wasn't for Mark taking the time to solve my issues I would have never been able to complete the job. Mark have a great day fishing today! Very satisfied customer. Allan"