Target

"My experience at the Target in Brick, NJ location is always a pleasure . The employees that work there are genuinely nice and helpful. The store is very clean, and the lines, if any, move quickly. Returns are easy, especially if you use the app."

"The drive up service is a mess. Only 2 people to run orders during their busiest pick up time (4pm-7pm) according to their app. Can’t get connected to customer service by phone. Absolutely ridiculous. Update: 45 minutes later and I finally got my order and were missing 6 items"

"They only had one person behind the pickup counter and he was going above and beyond for each person in line. They accidentally left out one item from my online order and not only did this employee offer to go get it, but he also said he could refund me for the missing item. I told him that it was no problem at all and I went to go get the item myself as I could see he was very busy and trying his best. He ended up giving me a gift card for the “inconvenience” of having to grab the item myself, but I had no problem doing this! This target always has the best customer service. I wish I got this employees name because he really needs a raise for how kind he was!!!"

"After the pandemic eased up, Target in Toms River continued going downhill. Never an issue with employees but the store never has stock. I like to place orders online and pick up and if I am ever lucky enough to find everything I need in stock, there’s a 90% chance I’ll be notified afterwards that there’s an item that’s now unavailable. Going to another store is always an option but not a great one unless I can’t get it shipped. My order placed one day ago, of course was missing two items after I entered it. I had less than a day to pick it up and went after work and dinner on day two. I waited 10 minutes in the lot and other cars were there for mobile pick up before me but not one person came out with orders, so I went in. After I got my items placed in my cart and counted them as I bagged them, I realized I was missing 8 items. Customers were calling about the length of time since they ordered and staff inside were complaining that they were far behind on fulfilling items. Again, the staff is always polite and probably take a lot of nonsense from customers. Prices are higher than ever, less help, less service and more issues. I hate to go to Walmart but it might soon be time. I’m sure I’m in for a horrible experience if I switch but I’ll have more $ in my wallet. Do better, Target!"

"The store is convenient to our home. It is clean, neat, and well-organized. Food section is well-stocked with a good variety of name brand foods, as well as Target's own brands, which are good. There is a CVS pharmacy inside the store, as well as a Starbucks. The employees are pleasant and helpful. We like the store, and go there often."