Dunkin',

271 NJ-36, West Long Branch, NJ 07764, United States

"I was really sick so my boyfriend thought he’d cheer me up by going to Dunkin and getting my favorite breakfast a bacon egg and cheddar on a croissant. It was burnt to a crisp."

"There’s this one male employee that has a disgusting attitude thinking he owns the place and telling people to leave and never come back when he made the mistake of not taking the order correctly. It’s 6am and he’s here yelling. I saw him yelling at another employee too snd it’s just unprofessional"

"This is a terribly run DD and it's been going downhill for as long as I can remember. It's a shame because it's in a good location before I set out on the main highways, but I find myself going to the one on Hope Rd. Not good either, but doable. The kids employed at the W. LB location are horrible. There is one kid who is tall and just gives a mean stare at customers in the drive thru. He has no customer service skills at all. I think his name starts with an M, but can't recall at the moment. When I requested to speak to a supervisor, I didn't realize the man I talked to was him and appeared just as careless and uninterested like his staff. Don't bother stopping here and just choose a different location. They're not going to change their act. There is no respect for the store, for each other and their customers."

"How can corporate and management allow workers to BEHAVE like this? I came in around 7:00 AM And i walked into pure screaming and terror. This man was screaming and cursing all around the store and i was TERRIFIED. The workers in the front were all scared and didn’t know what to do. What kind of store is this??? This isn’t the first time that this has happened i am pretty sure.."

"Went to this Dunkin Donuts and was extremely disappointed. It's very rare that I write bad reviews as sometimes places have bad days like anyone else. I ordered a Blueberry Muffin from here today 1/29/2020, and to my surprise the muffin was raw inside. I would think that, the one thing, whoever made the muffin, could make sure of, or have down to a science is that the muffins aren't raw. I took a bite out of it and had to spit it out! If I didn't live15 minutes there I would have definitely returned it. You guys have to do better with training and insuring customer's food is properly cooked! If mine was raw, that means the whole batch was raw, I'm sure someone complained, yet they remained on the rack smh"