Dunkin',

775 Hope Road, Eatontown, NJ 07724

"Check your order before you leave! 1st time - got munchkins in a bag not box! Also, didn’t get the correct amount. Tried to say I ate 25 donuts and came back for the rest 2nd time- ordered large coffee and 2 donuts Got small coffee and muffin! Saw the coffee was small so they made a large. Got home, wrong coffee with a muffin! Check your order always!!"

"Every time I go there my order is wrong, something is missing or the iced coffee tastes like water and cream and they left the coffee out. EVERYTIME at this location on hope rd. My fault for thinking this time will be different. No longer going there."

"I thought it was just me.... I began working in Newark in Feb of 22 and the DD location is on the way to the parkway, so very convenient. Every time I stop by in the morning at first 2-3 times a week but now it's maybe 3 times a month, I would get the wrong order, rushed along and usually the bacon is cold with grease on it from sitting so long. The one time I addressed the error the African american (I believe manager) corrected it and was very helpful. A month or so later I had gotten on the parkway with the order wrong and when I returned the next day, I asked for the manager and the young lady said I am the manager (I think she is the assistant mgr.)I had mentioned the continuous issues I've had and she began to yell at me saying that I made the wrong order. I let her know I was just looking to go somewhere and get what I order and have my dunkin crew in the morning. She was so rude, even the other day one of the girls said oh look it's so and so's best friend.....Today I drove past it because after asking them to warm up the bacon yesterday on my order, they still gave it to me cold with cold grease on it. I'm sure the owner of this site is loosing money because of the morning crew...I know they're loosing mine."

"I was headed home but decided to stop for a quick bite. I ordered two sandwiches, two orders of hashbrowns among other things as you see the bagel was burnt. The hashbrowns were so greasy and lukewarm as if they were made hours ago. It was disgusting if you can’t serve your customers correctly, don’t serve them at all. It’s not worth getting sick to your stomach over, if you won’t feed it to your own mother, don’t feed it to someone else’s"