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Galaxy Toyota Service & Parts
750 New Jersey 36, Eatontown, New Jersey, United States
About the Galaxy Toyota Service & Parts
Galaxy Toyota Service & Parts is a trusted car repair and parts store located at 750 New Jersey 36 in Eatontown, New Jersey. With a commitment to providing top-notch service and quality parts, our experienced technicians are dedicated to keeping your Toyota running smoothly. Whether you need routine maintenance, repairs, or genuine Toyota parts, our team is here to help. Visit us today and experience the Galaxy Toyota difference for yourself.
Photos of Galaxy Toyota Service & Parts
750 NJ-36, Eatontown, NJ 07724, United States
Opening hours of Galaxy Toyota Service & Parts
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
09:00 - 19:00
Saturday:
08:00 - 17:00
Sunday:
Day off
Reviews of Galaxy Toyota Service & Parts
"I brought my Toyota here for its first oil change and maintenance since I purchased it at Galaxy. Although the work itself seemed to have been done satisfactorily, there was zero communication between my service advisor (Bob) and I. When I arrived, he was on the phone and was unable to check me in so another advisor did. He told me it would be about an hour wait, hour and a half max. I waited about 1 hour and 45 minutes with no update until I went to inquire about the status of my vehicle. Again, my service advisor was on the phone and didn’t even acknowledge that I was standing in front of him. Finally, someone asked if they could help me and I explained my situation. After looking into it, the employee found that my car had, in fact, been finished and my paperwork had been sitting on Bob’s desk for an unknown amount of time. I continued to wait for Bob to get off the phone, still not acknowledging me, even though the other employee pointed it out. After about another 6-7 minutes he handed me my keys and paperwork while he was still on the phone. He claimed it was a “warranty issue” and he had been on the phone for 48 minutes. Very unsatisfied with the level of customer care."
"I have my Toyota serviced at the Eatontown location. The service manager Bob Majowski provides excellent service. He explains everything in detail and will provide information as to what you need to do to take good care of your car. Great job!"
"The service is good. I love when you pull in the service center there's a machine that checks your alignment air pressure and tire wear. Also quickly checks the Vin for recalls etc. The waiting room chairs aren't very comfortable and could use an outside seating area. The facility is new and clean. When you book an appointment you get a lot of messages and calls for confirmation. Kike they use 5 different systems and they have no communication with each other. Worry's me sometimes when I make an appointment if I'm going to actually have one when I get there. Even when I get there they ask me what I'm here for. This time they actually had me down for my initial service but it was my second."
"Impressive service bay, slightly pricey but the place has been there forever and the mechanic who worked on my vehicle was there 30+ years and had an air of confidence about him. They fixed things I didn't ask them to fix. Now my car feels great and my A/C went from non-existent to freezer"
"Galaxy Toyota stays true to their reputation of honesty, outstanding quality, and integrity. Pricing on the cars is fair, the process is easy and the employees go above and beyond in both their service departments to facilitate all of their customers needs. I was just in this past week where they were introducing their new sanitizing option for cars. This alleviated a lot of worry as my car was sanitized in less then 20 minutes from top to bottom and all of their employees wore masks and gloves keeping their customers safe."
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