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Geek Squad
50 New Jersey 36, Eatontown, New Jersey, United States
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About the Geek Squad
Geek Squad is a technology institution located at 50 New Jersey 36, Eatontown, New Jersey, United States. Our Geek Squad Agents are experts in all things tech and are here to help with any issues you may encounter. Whether you need help with installing or repairing products in your home, our Agents can assist you.
We offer Total Tech Support, a membership dedicated to supporting all the tech in your home, regardless of where you purchased it. Our In-Home Advisor can visit your home, show you what's possible, and create a customized plan for adding new tech or appliances.
Our services include repairing phones, offering same-day Samsung and Apple repairs, setting up and protecting computers and tablets, mounting and setting up TVs, installing smart home devices, repairing gaming consoles, and much more.
Geek Squad offers an unmatched level of tech and appliance support with Agents available 24/7, 365 days a year. We provide repair, installation, and setup services for a wide range of products including computers, appliances, TVs, car electronics, cameras, and more.
Visit us at your nearest Best Buy store for an in-store consultation with a Geek Squad Agent. We can help you get the most out of your tech, electronics, and appliances, and keep you informed about the latest tech innovations. Trust Geek Squad to keep your tech working like new with Geek Squad Protection.
Photos of Geek Squad
50 NJ-36, Eatontown, NJ 07724, United States
Opening hours of Geek Squad
Monday:
10:00 - 21:00
Tuesday:
10:00 - 21:00
Wednesday:
10:00 - 21:00
Thursday:
10:00 - 21:00
Friday:
10:00 - 21:00
Saturday:
10:00 - 21:00
Sunday:
10:00 - 20:00
Reviews of Geek Squad
"Going to geek squad for an Apple iPhone repair is a complete waste of time. I made an appointment five days prior to going. The online questionnaire asked what type of phone I had which I entered. I also stayed I just needed a replacement battery in the notes. I get a call the morning of my appointment from geek squad asking what type of phone I have since they might not have the part in stock. I called the number right back and got voicemail. I left the information on the voicemail. No call back. I drive 25 minutes to the store and arrive at my appointment. I was told they have no information on what type of phone I have when they look in their system. They also said they rarely have parts/batteries in stock for IPhones. The geek squad employee said he was too busy to listen to my returned message regarding what type of phone I had. I get there and they don’t have the battery in stock and I was told to go the Apple Store in Freehold. What’s the point of making an appointment five days prior, filling out the questionnaire on what type of phone I have and what is needed if they don’t pass this information onto their employees. Total waste of time and flawed business practices. Never again."
"Ordered lg gas wash tower with steam dryer, 3 diffrent attempts to deliver and set up , well just can't believe it damaged here I thought 3 times was a charm I'm mistaken,,, poor customer support no clue as to what is really going on and they are all pleasant but have no answers and no one calls back to rectify,, go in to store and they can't give you a straight answer as there is no one to call and you are told as soon as the individual replies to "Emails " really a very frustrating experience, oh you need to prepare to get merchandise and I've done 3times and still no call backs or product...I say it's really not worth time and energy because of left hand really does not what the right hand is doing no accountability from any one just alot of cheap talk and not urgency .... extremely disappointed.."
"Ed in car audio, I hope that's his name, Is so knowledable. I just came to ask a question about adding to my radio. He gave me excellent advice. Thanks much!!!"
"Best buy and the geek squad service claim to be Samsung certified, however after buying my Samsung phone at best buy, and then using the geek squad service to make an appointment to have this phone's screen fixed, which was selectable in the geek squad appointment wizard, after waiting 5 days, I got turned away at the counter with the claim that they cannot fix Samsung screens."
"They are great. They're on time.. extremely knowledgeable friendly professional and neat and clean. They explained how to use all my new equipment. They answered all my questions with ease."
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