Dunkin',

528 Raritan St, Sayreville, NJ 08872, United States

"Clean and bright a place, nice employees."

"I’ve been to a lot of Dunkin’ Donuts and have to say the drive thru at this location always goes very quickly, even if the line is long. My order is always right. Nice job to the workers at this location"

"Dunkin' Donuts provides a convenient drive-thru experience with a speedy line, making it easy for customers on the go. The property appeared well-maintained, even though I only utilized the drive-thru. However, my experience took a turn when I encountered the employee at the window. Despite receiving my XL black coffee and bacon egg cheese on a croissant, I was disappointed to find no napkins or receipt in the bag. When I requested these missing items, the employee's reaction seemed indifferent, leaving me with the impression that customer satisfaction was not a top priority. A simple smile or acknowledgment of my gratitude when I received the items could have made a big difference. While the overall quality of the products remains consistent with Dunkin' Donuts standards, improving customer relationships should be a priority. Encouraging employees to show genuine care and friendliness towards customers can significantly enhance the experience and leave a lasting positive impression. Additionally, ensuring that orders are complete and accurate with all requested items included can further contribute to customer satisfaction. Overall, Dunkin' Donuts offers a convenient and efficient drive-thru experience, but addressing the issue of customer relationships at the window can take the service to a higher level. With a little focus on improving customer interactions, this Dunkin' Donuts location has the potential to become even more appealing to its clientele."

"Today my children asked if we can stop by home town DD in Sayreville. I ordered a few interns came out to $40. The devs thru staff gave me my drinks and asked me to drive to the parking lot / wait for my food. I waited in the parking lot for a about 20 minutes where the the store manger brought the order ( no apology/ absolutely arrogant) because of a previous experiences ( I checked my order before leaving the lot ( I noticed that they did not give me a Croissant with cheese - went back inside the store explaining that they kept me wby and did not give me my full order ( again no apology . Got my Croissant and went home ( my daughter told me that her wake up wrap has Bacon ( we do not eat pork) went back to the drive thru and ask to speak with the store manger ( guess who is the incompetent manger the same person who has been causing this issue with my simple and pricey order ) she responded back to my complain by Interrupting me and ( I tried to fix your order it is what it is/ not sure why this happened - no consideration for my time / almost one hour behind this horrible experience. The manger need to treat costumers with humility and respect . She is arrogant and the food is absolutely a disaster."