Gong Cha,

396 George Street, New Brunswick, NJ 08901

"I’ll give zero stars if it’s possible. Ordered 7 drinks, made to wait 15-20 minutes, then was told by the only guy at the store that he’s not able to make our order. I know he’s busy since he’s alone but only telling us after we’ve waited for so long is insane. By the way, he took the order of the next group behind us without issues. We will never come back to this gong cha branch again! Poor customer service and not even an apology."

"I just went here and asked for one of their waffles and the girl told me sorry I don’t know how to make those. How do you have a job and not know how to make the only food your job has to offer. The. She proceeds to mess up my drink. Worst experience I have ever had here definitely will not be coming back"

"Lychee oolong is my go to. The pearls here are a little overcooked some days but I like that this gong cha is open late for those days when I want a late night bubble tea. Street parking is difficult but the service is always fast and friendly."

"I literally walk blocks looking for a Vegan snack option (initially sweeter than savory), and I'm glad about discovering Gong Cha's Vegan Dumplings! Customer service is good; an employee answers my questions well and assures me of ingredients I question (like the mushroom bits that taste like meat, I question if I'm eating pork for a moment, and the tofu surprises me with the mixture of other vegetables). The dumplings taste good with one or two dips into the soy sauce though the soy sauce isn't necessary, to me. The establishment takes multiple forms of payment."

"Overall: first of all, I love bubble tea from gong cha. Wide selection of bubble tea and toppings. This location is consistent with their bbt and quality. The location is in a busy location so oftentimes there will be a 5-10 minute wait but so worth it. Price is standard across most gong cha locations in the northeast around $4-$5 for a medium size. Service is excellent here."