The Home Depot
2501 Forest Avenue, Staten Island, New York, United States
About the The Home Depot
The Home Depot is a comprehensive home improvement store located at 2501 Forest Avenue in New York, United States. It offers a wide range of products including furniture, hardware, home goods, and much more. Whether you are looking to renovate your home, complete a DIY project, or simply update your decor, The Home Depot has everything you need. With knowledgeable staff and a vast selection of high-quality products, The Home Depot is the go-to destination for all your home improvement needs.
Photos of The Home Depot
2501 Forest Ave, Staten Island, NY 10303, United States
Opening hours of The Home Depot
Monday:
06:00 - 22:00
Tuesday:
06:00 - 22:00
Wednesday:
06:00 - 22:00
Thursday:
06:00 - 22:00
Friday:
06:00 - 22:00
Saturday:
06:00 - 22:00
Sunday:
07:00 - 20:00
Reviews of The Home Depot
"I place an online order for curbside pickup on 1/5 at 1:30 PM at the Staten Island Forest Ave store, was expecting to receive the ready to pickup email in 2 hours and didn't receive it until 7:37PM well after curbside pickup time ending at 6. We are elderly and can't lift the microwave up. Arrived at the store on 1/6 checked in for curbside pickup. Watched store associate bring a purchase to the car next to me which arrived after I did. I figured the store associate would come back with my order and waited over 15 minutes and nothing. I went into the store to inquire about my curbside pickup, the customer service associates were aloof like could not be bothered and claimed the system was down. It took some effort to get them to take my order number. They brought the microwave out from behind the counter in a cart for me to take. I told them no this was curbside I can't lift that. Finally they got someone to do what they were supposed to do all along and bring it to the car. I have had issues with them before they seemed lazy and don't understand simple concepts of helping a customer. You call the store they don't pick up the phone, tried that late yesterday to see when I could go to get the order. There have been too many issues with customer agents there over the past few years. I am going to start shopping at Lowe's now like some of my neighbors who have had enough of the bad treatment there. I f I could give a rating of -5 stars that would be more appropriate for this store."
"Home depot will forever be crowned your go-to place for all the necessities it provides! Customer service treated me extremely politely, positively, and were patient. But unfortunately when I needed a specific tile size, they claimed they do not cut tiles which was surprising... and they did not have any matches of the sort either... so that did make my trip a bit difficult But all in all definitely a place to stop by when needed"
"I had issues with my water heater. A customer service rep named Morin helped me out with my warranty issues. He truly went above and beyond my expectations and made sure that I was taken care of. Such a gentleman. I cant thank him enough"
"Don’t bother. If you go to this specific Home Depot expecting assistance, clarity, help from staff member….you are absolutely kidding yourself. By far thee worse Home Depot I’ve ever gone to. I’ve been coming here for years. And in 2023 it’s the worst I’ve ever experienced. We had a delivery from this store, we ordered multiple boxes of floor laminates. We preferred it from target Home Depot (the better store) unfortunately it came from this unfortunate store. The driver came, and dropped over 10 boxes of flooring in my neighbors driveway and walked away. I’m saying “excuse me, excuse” he and his amigo ignored me, so I raised my voice “excuse me!!!”’he co worker turns and tells him I’m calling him, I said excuse me you out it in the wrong driveway, that’s my neighbors. This man turns to me, shrugs his shoulders and gets into the truck and drives off. Disgusting. I’m pregnant, so I had to ask my neighbor to help me move them. Couple of days later I go there looking at appliances for the kitchen. I was In the stainless steel area for over 35 mins with no help, no workers in sight. I proceed to go the self check out to ask for any assistance, they point me to the customer service counter…there were 4 employees behind that counter …not one knew what was going on. Couldn’t assist. Young lady told us that the person in the appliance area is on break from 5-6 pm and we have to wait for the person to return. Laughable. Instead we took our business else where. Couple"
"Unfortunately, this is one of the worst Home Depots in Staten Island. The issue is with the staff not the brand of the availability of items for sale. The staff will not help you no matter what happens. Especially the African America staff be it a cashier or an associate. They would just give any excuse to get rid of you as soon as possible and start chatting with each other or just use their mobile devices. I wonder what the Branch Manager is doing! The Home Depot is a great brand and has been serving people for a very long time. There are much better Home Depot outlets in different parts of the country. But this is the worst!"
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