Starbucks,

17 East Palisade Avenue, Englewood, NJ 07631

"Worst Starbucks around. Cashier was on her phone when I was trying to place my order. This Starbucks used to be so nice, spacious, ample seating. Not sure why they renovated to have more counter space when they don’t need it at all. What they need and should have, should be investing is getting MORE ovens. If 95% of your menu requires to be heated then why on earth are there 2 tiny ovens? I had to wait literally 30 minutes for an order of egg bites. Parking meters are good for 15 minutes by the way. Wasn’t looking to camp out in this renovated space where seating has disappeared and usually none available. I went to ask the status of the egg bites and the kid on the oven just ignored me. Which by the way it’s a health code violation to handle food WITHOUT GLOVES!!!! So not only did this store spend their money in the wrong places renovating this space… they should also heavily invest in customer service and proper food handling and maybe an extra barista, extra food handler and extra cashier. My coffee was overly sweet. How many pumps do you put for flavoring? Disgusting. Small coffee shops result to one or two pumps max. This coffee was doused, it was undrinkable. Won’t be back for a while. Nasty. @starbucks. Try giving me a REAL link to file a formal complaint instead of a fake link that leads nowhere. I will be disputing my charge as I never received my egg bites and my coffee went straight into the garage. After reviewing my receipt, I was overcharged for a bunch of extra items I never asked for. STARBUCKS CUSTOMERS—- beware the blind charges. ALWAYS ask for your receipt."

"Staff is very friendly & efficient. I normally don't drink Starbucks it is my grandson fav place but the pumpkin loaf was very good. Sorry but this location is never clean enough. Staff needs to wipe down tables & counters. Too much loose trash on the floor. Been at this location for years so maybe the residents are ok with it."

"The place is not lit at all. The service is quite slow but pleasantly welcoming. The surface for receiving the order is not always clean or tidy. What is more, the drink I took was an excellent choice (it is recommended to put an extra of lemon rather than water that adds a delicate sourness) and the price is not cheap. What's more, there isn't always a place to sit inside, but sometimes you can find a place to sit outside if it's cozy."

"Always prepares my drinks exactly as directed. Answers my questions without hesitation. No long wait. Well organized. I would say this location is a great one. The iced peach green tea and coffee cake are delicious. My household enjoys the pink drink, cookies, and the bacon, sausage, and egg wrap"

"This is a spacious Starbucks neatly kept and maintained. They are quick with their order and help you with your order too. I like their interior and the staff who are quite but they talk among themselves which ales you feel odd when you inquire for your order."