Starbucks,

98 Christopher Columbus Drive, Jersey City, NJ 07302

"This review is solely for David and Elsie! I’ve been living in the ‘hood for a few years now and am soon going to relocate. I will miss these two baristas who always made my complicated orders with no issue, haha. Some baristas are very heavy handed with the sweeteners and syrups. Once it was nauseatingly sweet. But Elsie and David literally always get it right and always have a smile. Thank you and I’ll miss you!"

"I ordered a green tea matcha latte and was given the drink with spoiled oat milk. I realized something was off with the taste, and when I opened the cup to smell the drink it was completely rancid."

"The few times I’ve come to this location it has never gone smoothly. I should have listened to my instincts and just waited until I got closer to home but I decided to stop in anyway. All 3 employees looked unhappy to be there. I got my drink and there was hair in it. The young lady making my drink had her long hair half up hanging down not fully pulled back. When I returned my drink showing the hair there wasn’t an apology or even any response. Just an “oh” and pulled sticker off to remake drink. I should have just asked for a refund. When I stated that she really should have her hair pulled back response from cashier was blank face okay will let her know. I left the store tossed the drink. If you have to go to this location, just mobile order so you don’t have to interact with the employees who seemingly don’t want to interact with you either. Oh and double check your drink for hair."

"Rude, slow, and unprofessional customer service. Ordered two birthday cake pops between 1:40-2pm today and had to wait in a line with the customers who ordered drinks. Usually, someone can just grab the cake pops as there is no preparation. But I understood they were busy and I waited. I was then told I could have chocolate instead and when I refused I was given a nasty attitude by two employees and made to wait in line yet again to be seen at the register for a refund for the order I never received. One employee was confused why I would not just want chocolate instead and instead of helping me proceeded to gossip with his coworker about it. Not that it matters but I’m actually allergic to it and when I said this, the employee was in disbelief and rolled their eyes with attitude and walked away. My lunch break was ending so I didn’t have time to stand in the line and had to leave without a refund. I was made to look crazy and like a nuisance for not wanting chocolate cake pops that I didn’t order and for needing a refund. I was treated like trash and not one employee was concerned. I already disputed the transaction. I won’t be back to this location."