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Geek Squad
300 Commons Way, Bridgewater, New Jersey, United States
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About the Geek Squad
Geek Squad is a technology institution located at 300 Commons Way in Bridgewater, New Jersey, United States. Our Geek Squad Agents are experts in all things tech and are ready to assist with any issues you may encounter. Whether you need help with installation, repairs, or troubleshooting, we have you covered.
You can bring your tech to us at our location, or we can come to you for in-home appointments. Our Total Tech Support membership is dedicated to supporting all the technology in your home, regardless of where you purchased it. Our In-Home Advisor can visit your home, assess your needs, and create a customized plan for adding new tech or appliances.
We offer a range of services, including phone repairs, Apple repairs, computer and tablet setup, TV mounting, smart home installations, appliance repairs, car electronics installations, and gaming console repairs. Our Geek Squad Agents are available 24/7, 365 days a year to assist you with any tech-related issues.
We also provide Geek Squad Protection to ensure your tech remains in top condition beyond the manufacturer's warranty. Schedule an in-store consultation with a Geek Squad Agent at your nearest Best Buy store to discuss any questions or concerns you may have about your products. Our goal is to help you get the most out of your technology and keep you informed about the latest tech innovations. Visit us today to experience the unmatched level of tech and appliance support that Geek Squad provides.
Photos of Geek Squad
300 Commons Way Rm 544, Bridgewater, NJ 08807, United States
Opening hours of Geek Squad
Monday:
10:00 - 21:00
Tuesday:
10:00 - 21:00
Wednesday:
10:00 - 21:00
Thursday:
10:00 - 21:00
Friday:
10:00 - 21:00
Saturday:
10:00 - 21:00
Sunday:
10:00 - 20:00
Reviews of Geek Squad
"Bobby was really professional and helpful. Unfortunately phone support could have gone over cost structure. $99 per pice of tech or $200 plan. $300 seems high to diagnose 3 ram chips. My sense is if I had brought them in my PC it would have been $99. Sorry, probably wouldn't try geek squad again."
"Last time I spoke to someone, it seemed like he was trying everything to hang up quickly. However, all the other times I’ve never had a problem and they seemed to truly care about fixing my device."
"Not sure I am surprised or not. Was at the Bridgewater location and was near the Geek Squad booth, was looking for a new computer. Overheard the Geek Squad tech tell a customer that they had to buy the part from another computer store and then bring it back to Geek Squad so they can do the repair.. What kind of "techs" or service is Geek Squad if they are asking customers to "source" their own parts? Just seems shady like imagine getting your car repaired at shop and the shop asking you to buy a list of parts they need then bring them back for them to install it.. Ackward ..."
"Fraudulent Charges of $104.99 by Geek Squad Geek Squad employee has been upset at me because I gave a negative feedback on Gas Dryer Installer. This Geek Squad employee is making fraudulent charges against my credit card by purchasing 3 year protection plan for $104.99. First was made on Jul 3rd 2021 from BestBuy Store # 2663 in Richfield, MN. I got it refunded by calling the BestBuy online service. Now I see the charge for the same amount again made on Jul 8th from BestBuy Store # 1324, Joplin, MO. I will have to write this on media outlets and take legal action."
"Oh my god how is Best buy staying afloat? The worst phone customer service with Geek Squad. Have been transferred around without exaggeration 4-5 times already and that too all were non English speaking folks not understanding my wanting to schedule appointment for home install. Two specifically, one name Roger, heavy foreign accent, can't understand what I am trying to tell him and just keep randomly transferring me. Then this one other Geek Squad oriental chick with heavy accent named Elaine very nasty and started threatening me when I asked m'am I need Ring doorbell camera install not home install, she threatened me yelling do you want me to transfer you to Auto then let me transfer you where I think you should be. Omg! I think I'd rather inquire about this other installation folks offering service. Looks like pretty soon Best buy will be out of business with such ignorant idiots they hire to work for them who are extremely rude to customers and always screw up. Thank god also Amazon is picking up in home installations. But finally got through and spoke to someone in Home Theater Sales and install and she was wonderful and went over and beyond to help me set up an appointment. Thank you Tessa."
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