Panera Bread,

165 Rte 4, Paramus, NJ 07652, United States

"This is what they consider double chicken where I almost paid $4 extra for? Insanity. Panera gets worse and worse. $16 sandwich not filling at all."

"Usually enjoy bagels at Panera. Ordered a bagel, sliced and toasted. Sadly, they couldn't do that. Got a bagel, barely warmed with cold butter. Difficult to spread butter on a cold, stale bagel (3:30pm). What a waste of money."

"A classic Panera, offering multiple quick and reasonably priced foods and drinks. Friendly staff helped us order and the food was ready in no time, freshly prepared. Fresh bread, as the name suggests, is the common ingredient and many items included meat or fish. Nonetheless, there are multiple vegetarian options on the menu. You should try the soup in a bread bowl, it's an all time favorite-classic. This location offers many indoor seating options (it looks kind of small from the outside) and a quiet and relaxing atmosphere."

"My recent experience at Panera was a little underwhelming. In a few words, it lacked in value for the portion sizes and wait time. As reference, I visited around 2PM Sunday. There was less foot traffic due to Blue Laws. I arrived when no one else was ordering. I had ordered the Chipotle Chicken Avocado Melt, Broccoli Cheddar Mac & Cheese. This combo came with a free bag of chips. I also ordered the Strawberry Banana Smoothie and an Orange Scone. The total came out to approximately $20. We arrived around 2PM and our food arrived about 30 minutes later. The wait was pretty abnormal and the tables weren't clean, with crumbs and salt everywhere. You would overhear the voices of dissatisfied customers and irate delivery drivers. Many of them even pointed out that next time an order isn't ready please let them know, that this is their business and impacts their score. I'd witnessed 5 drivers waiting for 15-20 minutes each. At this point I was honestly ready to leave and cancel my order. The kiosk ordering said we'd be texted when our food was ready. There was no confirmation. After 30 minutes our food was there amongst the many people standing waiting and demanding their order. I have a zoomed out image of the tray and wall in the background to properly size the portions. The cup of Broccoli Cheddar Mac & Cheese was enough for 3 or 4 adult bites. This fact was salvaged only by the tiny spoon it came with. Not a good enough illusion to fool my stomach unfortunately. The sandwich was as expected in terms of size. The drink was a little disappointing as the portion was rather small. It was in what you'd consider a kid's cup for more than $5. The best value was the Orange Scone which I believe was about a $2.50 add on. It was as big as the sandwich. At first glance I was ready to leave a poor review based on my experience. But after tasting the food, it was all a 4/5 for everything. The smoothie, sandwich, soup was definitely all very tasty and saved the score. It was hardly a deal. If anyone else tries the select 2 deal, avoid getting the soups. It's not worth $5 for a few spoonful. The smoothie I'd avoid also and opt for a full sized drink for the complimentary refills at half the price for double the size. Stick to the specialty sandwiches for the best value. Overall, beautiful and delicious food. But it certainly was not worth the promotional "deal" and slow service. The food itself saved the score. Slow Service. Poor Value. Beautiful food. Thank you for those that prepared it."

"I was not please by the young girl who took my order. I was using a gift card and she seemed annoyed cause I wasn’t sure on how to use it but other than that my experience was well. My order came quickly. Both team managers who were working on Monday 1/17/2022 was absolutely great, so helpful, and went above and beyond to give great customer service. Both managers were in such a great mood and made my experience at this location wonderful."