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Best Buy
610 Exterior Street, The Bronx, New York, United States
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About the Best Buy
Best Buy is an electronics and home goods store located at 610 Exterior Street in New York, United States. Our Home Experts are available to assist you with everything from setting up a home theater to designing your dream kitchen. We offer a variety of open-box items at discounted prices, all covered by our Return and Exchange Promise. Apply for a seasonal job at Best Buy and enjoy a great team environment and employee discounts. Our stores also have Microsoft experts, certified Apple device repair services, and Trade-In options for eligible items. Explore the world of Google Home and Alexa voice assistants, and discover how they can simplify your daily tasks. Visit Best Buy today for all your tech and home needs!
Photos of Best Buy
610 Exterior Street, Bronx, NY 10451, United States
Opening hours of Best Buy
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 21:00
Friday:
10:00 - 21:00
Saturday:
10:00 - 20:00
Sunday:
10:00 - 20:00
Reviews of Best Buy
"TOTAL TECH IS A SCAM. Today my phone was stolen and I was told they can't do anything about it at all. That I would have to continue paying a phone I don't have. As well that I would need to purchase a new phone because they can't do anything. I purchased a phone in September, I specifically asked for just protection on the phone. I let the worker know this 3 times and said once that I don't want the membership. As soon as I leave the store. I get an email about a membership. I go back into the store to speak with customer service was told that the membership was a protection plan.... again I specifically stated I didn't want a membership. They told me that it's the best thing because it even covers devices I have at home as well. I would have to renew it every year for $180. I asked what does it cover about the phone. They told me everything. Clearly not everything when I go in today to figure out how to make a claim. I'm told they don't cover lost and theft. Which is ridiculous because if I'm paying $180 for a membership a year it should be covered. Atleast charge a certain price if lost to get a new one like any other company. Not only that it should be told that they don't cover loss or theft before purchasing. Now I'm stuck paying for a phone that I don't have. Was signed up for a membership that I didn't ask for at all to being with. I can't even use. If I was told they didn't cover lost/theft I wouldn't even have brought that phone to being with. BEWARE OF THESE WORKERS. They love signing people up for memberships and not disclosing certain information. They just want to make a sale."
"The Customer service in this location is disgusting. I asked to speak to a manager and they simply said they don’t know who’s the manager. One female cashier simply went to her manager and said IF ONE MORE PERSON ASKS ME ANOTHER QUESTION IM GOING TO CURSE THEM OUT. The manager just walked away and said nothing. The manager seen me there and simply not once ever approach me. I purchased a 85 Inch Tv via online picked it up the next day after they texted me and informed me the tv was ready. They had me waiting a whole hour and kept saying the tv was in the Ware House. when i finally received the tv, they REFUSED TO HELP ME AND SAID THEY CAN ONLY TAKE IT TO THE ELEVATOR. If I’m buying a 85” T.V how do you expect me to carry that? How? If it wasn’t for my taxi driver helping me not even an employee!!! I’d still be at that store waiting. PLEASE HAVE A MANAGER CONTACT ME. This is the worst service I’ve ever received in my life. They treated me unfairly and was being very sexist. the female that was working on Monday November 26 around 5:00pm-6pm at the pickup station needs some lessons on customer service. They made me very uncomfortable im a customer and should have been treated as such. I’ve ordered my tv here before and they’ve helped me all the way downstairs i don’t understand why no one wanted to help me bring it down this time.like why treat customers so poorly."
"Today, November 27th, 2023 I went to pick up my online order. First let me say they only had one line for pick up, purchase, returns you name it. Then after waiting about 30 minutes in the line, they tell me my tv is still in the warehouse that I’ll have to wait. After waiting 50 minutes they came out with the tv & I asked if someone could help me bring it to the cab they said no, then he tells me he can take it to the elevator. I then ask him who is his manager and he tells me he doesn’t know. Could you imagine trying to get something done and they couldn’t and wouldn’t help not one bit? Thank god there was a taxi guy outside and asked if I needed help and he went and brung his car and helped me with this. Best Buy please do better, please pay your workers enough where they would like to help us without a problem. Or at least open more registers there should be more reason I made a pick up & im in the store waiting for a whole hour and some change"
"Great salesman helped me decide on a great laptop. Very knowledgeable, practical, and not trying to upsell me. And the extended warranty has given me 60 days to return or exchange if I am not happy with my purchase. So far, I am happy and satisfied."
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