Papa Johns Pizza,

60 N Plank Rd, Newburgh, NY 12550, United States

"I don't know why you treat customers like this. I ordered 16pc chicken wings and found that I simply padded my car with tin foil. When I found it was too late to get it. My hands are full of oil, too. Is it difficult to provide a box? Or is the owner of this store simply unwilling to buy boxes for guests to use?"

"If I could give it zero stars I would. I have ordered from Papa John's consistently and never had a problem. On today Dec 12, 2023 I ordered a pizza for my granddaughter, the Shaq one. The pizza was delivered and I tipped quite nicely. My grand boo took one bite of the pizza and yelled for me. The pizza had human hair in the cheese. I nicely called and asked could they please redo it and I would gladly give them back the original pizza. After being place a on hold 4 times I was told they wouldn't replace it because a piece was eaten. No it was spit out and sitting on the plate with the hair on it. I will never order from here again...horrible customer service and for the amount of times I've ordered and never complained once even when they've forgotten items, I expected more. Will definitely encourage others to find a better, cleaner option."

"Ordered today around 9pm and it’s 10:45 and my food never came you guys are some wuss talking about delivery but then hit me with the DoorDash can’t be scared to make money"

"Given that this is the only papajohns close to poughkeepsie, it's a bit of a drive. However, I have never had a complaint with their pizzas. The staff is always Courteous and kind, and they follow directions to a T."

"I used to eat Papa Johns a lot years ago. I just had there “regular” custom pizza, it tastes like plain pizza. Honestly Dominos and Pizza Hut are way better unfortunately and cheaper. Also there cheesy bread sticks was just pizza cut in a different shape."