Dunkin'

"Today was the last straw, definitely not going back. Lattes filled only halfway, burnt bagels, stale donuts no thanks."

"At 5 20 p.m., I tried the drive-thru to get a hot drink from the DD I go to every morning. After waiting for about 3 minutes and saying hello multipletimes and getting no answer, I decided to leave. When I passed the window, the employee, a girl, was wearing the headset and lost on her phone. It seems that some people don't go to work to do their jobs."

"I'll start off by saying that his location "USED" to be great. Unfortunately that's not the case anymore. Back when an associate named "Jennifer" was there, that location ran smoothly and efficiently. Her team was great. At least when she worked anyway. Ever since she left, I have noticed that things have gone downhill from there. Now it seems that they hire anyone with NO customer service skills at all and are just there for the paycheck!! Lately also pretty much every single time I'm at the Drive-thru, after each and every car, the associate would stick their hand out the window to stop the next car so that they can reset the "timer" for the drive-thru. This is so unprofessional and most of all, time consuming to the customer. How are you going to do that to every damn car during the morning rush knowing people have to go to work and you're making every car wait just so it seems you are not backed up.!!!! RUDE as can be..!! I hope someone from Corporate really reads these reviews.!!!!"

"This dd by far is perhaps the worst dd you could ever visit. Employees are 10/10; very kind and friendly, awesome peeps. Manager is complete opposite. Store is clean and well maintained. Food quality is 1 out of 10. Order customizations like cheese, bread, extra meat are 100% ignored - this is a guarantee; they will NOT do customizations unless you go back and cause a fuss. Check the included photo for what you can expect from this location."