Burger King,

41 Franklin Turnpike, Waldwick, NJ 07463, United States

"I use their drive thru most of the time, but the staff is always friendly and efficient whether I order inside or drive thru."

"I mean, it's fast food. Food is usually decent, but, for a long period of time it was hit or miss if they would even get my order right. About 50% of the time there would be be some kind of issue with my order. Been a bit better recently, but again, it's fast food so some of that is kind of expected."

"MARIZEL the “manager” then she told me she was not the manager when I asked for one. I went to use my Crown points and she rang it up wrong. My points got taken away and I never got the item. When I asked her about it she said I don’t know about that system. I said ok I explained to her that when I made my order my points get taken away she said I don’t know anything about that. I asked for a manger she said she was the manager so I asked so what do we do about my points she said I don’t know anything about that and that she actually is not the manager the guy is off today…. This is someone who didn’t apologize or care she made a mistake. She shouldn’t be a manager especially if she doesn’t understand customer service or how her company works…"

"This place by far as the worst customer service I have ever seen they were so rude to me. I don’t know how these people are still in business with the staff treating customers the way they do. I was yelled at trying to place my order and when I got the window they left my food on the window and walked away. After a few minutes they came back and was rushed through with dirty looks and a wrong drink order. Will never go back again. Such a nice town and this is an embarrassment to the people living in it."