Best Pizza

"The elderly gentleman who works here made the experience so uncomfortable and unwelcoming. He was rude and condescending. He has pepper colored hair. I couldn’t catch his name but you can’t miss the rude attitude. This was around 2:30pm on 12/18/23. He was wearing a red shirt. While he was heating up the pizza, I asked if it’s possible to get the water for my kids while we waited and he gave me an attitude and told me “it’s a process”. Then, when he gave me the pizza and I went to get napkins, he was telling his coworker that I only got 4 slices and was getting napkins and was pointing at me. The pizza was decent but he was so rude that I won’t be back and would not recommend it if you’re looking for a welcoming atmosphere. If I had not paid already, I would have left it and gone somewhere else. You shouldn’t make customers feel so uncomfortable especially when they aren’t even being rude. I understand sometimes people might be miserable but it’s not to take it out on customers. In summary, I don’t recommend this place."

"The experience was horrible I was there this Sat 12.16 I threw my Daughters 7th birthday party at the Nickelodeon Universe. THE MANGER WAS RUDE , Arrogant, and RASICT IVE NEVER FELT SO OFFENDED IN MY LIFE FROM AN ESTABLISHMENT!!!!! I bought 4 BOXES OF PIZZA THE ORDER CAME TO 136.00 AND THEY SERVED ME COMPLETE DISGUST!!!!!!! The MANAGER DID NOT ACKNOWLEDGE OR ATTEMPT TO REDUE MY ORDER AND IGNORED ME COMPLETELY AS IF I DIdnt EVEN EXIST!!!!! I FELT VERY OFFENDED. THE PIZZA WAS BURNT BARELY HAD ANY CHEESE ON IT and COLD JUST OVERALL HORRIBLE EXPERIENCE. No one should experience the level of service I received that day especially on MY LITTLE GIRLS SPECIAL DAY !!!!!!!"

"I am usually not one to karen out and write bad reviews on google, but with the service I was given today, I feel it's right if I do. So my colleagues and I decided to get cheese slices from both here and another pizza spot here in the mall. I asked both places to cut the slice into bite size pieces. The building blocks on the right was what I was given here. The guy who took my order was sweet, but the guy who gave me the order was one of the reasons why I won't be returning here again. I asked him if it was too much trouble to cut the slice (keyword: SLICE, this will be useful later on!) into bite size pieces, he asked if I wanted them "cut into 16th's" which I didn't understand at first because I asked for them to be cut into pieces. I reiterated what I said, and he didn't respond. So i waited for my order, and he called out my name. He said to me he thought I ordered a whole pizza, and accused me of not saying my order was a slice when I'm 110% sure I did. He said "i thought you got a whole pizza and not a slice, you didn't say that". So he cuts up the slice, and when we opened the box, since there was no plate, the pizza got scattered all over the box. Not what you expect when you open a pizza box. Before you say "well you got the slice cut up of course it's gonna break apart", yeah, but at least put a plate under the damn slice so it can stay in tact. Anyways, the guy has glasses and wears a cap, the pizza was a lame try at making a fancy pizza, and I will not be returning here again. The pizza on the left is from grisini's on the third floor food court, which was WAY better than what was given to me here. I can't believe I used to say this place was better than grisini's, but after trying them both side by side, I now know where to take my business."

"I don't understand why the rating for this place is so low!!! The pizza here was crazy good. I got a slice of the white with caramelized onions and sesame seeds (delicious) and a Sicilian "veggie" slice with a yummy, crunchy texture. I'm definitely coming back to eat here when I'm at American Dream again."

"Best Pizza in American Dream so far has been delicious compared to the other pizza places I have tried in the mall. There's options between thin and thick slices. I'm a fan of thin slices, delicious and fresh. Staff is okay. They sometimes are distracted the few times I have gone even when there are no lines. All payments are accepted, a little less if you use cash. The pizzas are a bit pricey. However, you're at the mall, so sometimes it's as expected. Parking garage is outside, plenty of floors to choose where to go. There is plenty of seating in the mall."