Domino's Pizza

"I grew up with my parents ordering from this place for years, and we've never had an issue with their food quality. But, it had been a long time since we ordered from their store (over 4 years in fact), and I tested them out to see if they still had good customer service. I ordered online since it was dark and rainy, and I know their location is very tricky to get to. There's a limited amount of spots to park, and driving out of there is even worse with the traffic. So, location wise, it's not the best. Fortunately, they have online ordering so I recommend everyone to do that. I bought a medium size cheese pizza with Alfredo sauce- replacing the standard marinara- and I requested one side to have spinach & Italian sausage. I also got hot wings with spicy mango habanero sauce & ranch (I later realized the wings came with a blue cheese sauce) and for dessert, a marbled cookie brownie and a 2-liter coke. I specifically asked for this to be a contactless delivery. My concerns lie with the nature of the delivery more than the food itself. Not one thing from my order was missing, and everything tasted very good and fresh. I was frustrated though with how the pizza was cut, because I tried pulling off one slice and it tore two in the process, because the pizza wasn't sliced all the way. But that was more forgivable than the fact that I received a phone call saying to come outside because my food had arrived. I rushed out in my pajamas and socks in the cold rain to grab my order. Kudos to the delivery man, as he was kind and patient with me. However, I specifically stated that I wanted a CONTACTLESS delivery, which I understood to be that the driver must drop off the food and leave without requiring me to come outside. Additionally, I was observing their website at the time I was called and when the man said he had arrived, I was shocked because the site said they were still "quality checking" my food at the store. It was no physical issue for me to get my things in person, but imagine if it were a situation where somebody really couldn't show up (e.g medical issue, etc.) and despite saying they preferred their food to be left at their doorstep, they must retrieve it anyway. It feels like an illusion of choice; no matter what you pick you're always expected to come outside, and that doesn't feel right to me. The food was still very delicious, and I would order again if I have a craving for their pizza. But, next time I'll be cautious that more than likely, I would have to run out of my house to get my food regardless of my preferences."

"Worst Domino’s experience. They marked the order as delivered and claimed they called 7-8 times. I did not have one missed call. They told us over the phone that they are sending him back over. The app said the driver was pulling up and no one was here. When I called the store to see what was going on they hung up. They hung up the phone twice. We waited over and hour for the delivery. The location is a mile away. It should not be this long! The pizza came cold and uncut as many other review say. Never ordering from the location again. Super rude and unprofessional."

"I order 7 boxes of pizza for my students who earned it through hard work as they prepare for the state test. Unfortunately, the celebration was not a success. I order extra cheese pizzas and received dough with sauce sprinkled with some cheese as an afterthought. I spoke to the manager who, when left over pizza was shown as evidence, wanted to know where the other half was. Of course it was eaten. Students have a lunch schedule and I don’t see that group the rest of the day. My point in showing it to him was not to get another pie, instead I wanted him to know that they did my students wrong. That was not nice. The quality of the pies should be consistent and match what the customer has requested.The pizza provided by the school is juicier and cheesier. Sad."