American Eagle Store

"This is for the Aerie Store. The worst customer service. This is exactly why I just rather shop online. When you ask someone here for something it’s like you are bothering them to do their job. I asked for a particular size, they said they would check. I patiently waited in the store and no one got back to me. The store was empty and there were multiple employees in the store. I went back and asked again and I was told that they did not have it. The item in the size I wanted was on the mannequin and I asked if I can try it on. The response I received was so rude and with an attitude. I was told that I need to be sure that I’m purchasing it before they take it off the mannequin. I was not allowed to try it. I asked if I can at least see the item off the mannequin before I purchase it and I was told no. I will never be going back."

"Wonderful! Was on a hunt for jeans & had many offers to help & advice! Very nice store - large floor space with a great selection- and was nice and organized! 10/10"

"Went in to buy some summer clothes. Repeatedly bothered by multiple employees asking if I needed anything. There was at least 6 different ones in a 15 min span. Continually said no I’m just browsing. 2 min later another person would approach me. Finally decided to go close out order and cashier asked me if I’d like to signup for anything. I said no I’m In a rush. She then kept showing me the discount I could get if I signed up. She saw I was paying with a credit card and asked for my id still showing me the discount I could get. She wound up sign me up for a credit card I didn’t ask for. She used my id and told me I was approved. I said I don’t want a credit card. She said too bad you can cancel when you get it if you don’t want it. Classic bait and switch. She was so persistent continuously showing me a discount. Next time leave people alone when they are shopping and let them know what they are signing up for."

"My sister and I went in to just browse the new summer clothes they had, and we were forced to leave the store due to how unbelievably uncomfortable the sales associates made us. Every single associate in that store came up to us over and over again and would never be more than two steps behind us. It was extremely evident to me what they were doing, as I've worked retail for years and years. I could see them talking about us on their headsets as they would glare right at me. It was genuinely so uncomfortable and weird and it was upsetting to be profiled like that for no reason whatsoever. Seriously so weird"