Dunkin'

"Dunking Donuts coffee is never good but at least it was hot. I went there with a friend for a minutes of conversation. He didn't complain about his coffee or his doughnut. Therefore only 2 sit down tables in the facility and our was at the take out window which froze us every time someone picked up their order."

"This is pretty much your average run of the mill Dunkin. It's very convenient that they have the walk up window though, although a few times my order never got to the window and I had to go inside. The staff seem to be pretty good at this location as well. The parking lot is convenient as it wraps around the building so there's a direct flow of traffic. There are two doorways, and the inside is nice with a high ceiling and big windows surrounding the store. Those damn hash browns seem to always get slightly burnt, but not a deal breaker."

"Have ordered through Doordash app 2x for pick up. Both times got to the store, long wait despite no other customers in the store. Order not ready and both times they had my drink order but all the donuts I ordered they said they did not have. However they waited until I got to the store to let me know. 2 wasted trips to a Dunkin, that has none of the donuts on their menu. The service is slow and rude."

"Had to call multiple times before getting someone on the phone. I wanted to order number 8 donuts and before I could finish my question the person yelled “no” and hung up. I have a feeling they lied because 8 called the location in West Caldwell and they were happy to do them. They explained they don’t have the molds in the store so they order them in but they only need 24 hr notice. Seemed to me like the first Duncan just didn’t want to do the extra work."

"Drink was all ice, when i went back into complain the woman would not give me her name. Two sips of coffee for $5.00. All she said is i made it wright"