T.J. Maxx

"I had a horrible experience with the store manager Joyna at the Union location. There was a cute pair of shorts that I wanted however the hem on one leg was completely unhemmed. I’ve seen many markdowns on pants so I asked if I could buy the shorts for 5 dollars like many of the items on clearance. She said no and that I could have the item for only 10% off. Since it was only 10% off I didn’t buy the item, however after thinking about it 5 minutes later I went back to purchase the item because I liked the shorts. She then tells me she zeroed out the item so she can’t sell it to me. Sounds like she would rather trash the item rather than TJ maxx making 5 dollars. In addition TJ maxx lost a lot more than that because I was an avid loyal fan of TJ maxx spending quite a bit of money all the time. So the opportunity cost of a my business as a lost customer is actually thousands. She was so rude not helpful at all. I asked to take a pic of the item and she goes it’s an old item so some one would have to return it, it’d be hard to get it. How unhelpful. I will not be shopping here anymore unfortunately."

"Clean, well stocked with holiday gifts and organized...cashier was very sweet! Girl at jewelry was patient and very nice even with the huge line she had and a couple rude ladies that were not very nice to her...great job handling them...never disrespectful to them and keep a smile on her face,keep an even tone in her voice..."

"Bargain store, they carry your household and clothing needs at a great deal. Polite and friendly staff. Good quality products and fair return policy."