Playa Bowls,

4 Broadway, Denville, NJ 07834

"The food was good but the service not so much. The cashier didn’t have manners to say hello, bye, thank you. Also there was another girl with big eyelashes and a customer asked for something and she rolled her eyes. So rude."

"I LOVE Playa Bowls. Always made fresh unlike other similar places that pre freeze the bases. The taste is better than any other stores. When I’m out running errands, I usually plan to stop by the closest or go out a little out of my way to be sure to pick one up at the end of my trip."

"Updated: The manager reached out to apologize and gave a detailed explanation without excuses. I'm hoping this is a one-off thing and with a bunch of great reviews, it probably is. I placed an order ahead of time for an online pickup. I understand that this location is very busy and have ordered from here a bunch of times and always expect it to take longer than usual. My pickup time was 12:50. I arrived and asked the status at 12:45 and was told that it would be out soon. At around 1:10, when it was clear it wasn't coming out any time soon as people who had placed in-person orders were all getting their orders before mine, I checked again. They could not find my order. In other words, it had not been prepared nor was it on the docket to be prepared. I could no longer wait so I asked for a refund. While the one person was getting my refund all set, another worker told me that in the future I should "tell them when I arrive so they know to look for my order." When I told her I had 25 minutes ago, she just shrugged her shoulders and said, "Oh." I've regularly visit a few Playa Bowls locations and I am always patient and understanding. But this experience was extremely disappointing and the lack of care is very telling."

"Awesome team! Very friendly and polite. Always helping and easy to ask questions. I placed an order online and it was ready before the time promised. Easy in and out order ☺️"