Tory Burch,

1200 Morris Turnpike, Millburn, NJ 07078

"Umm I was quite bothered when a saleswoman thought that I only cared price and mentioned the price of the bags each time I checked the inside of the bags. Tory Burch bag quality has been downgrading, so I'm definitely not sure if their snobbishness is worth my business"

"I love Tory Burch. One of my favorite brands. This is probably the worst shopping experience. Despite the store not being busy, no one pays attention to you. The sales associates just stood and stared. They definitely treat you by the way you look. If you come off looking rich, they’ll help you first. Disgusted. Will never return."

"I am actually a fan of Tory burch. There bags makes you stand out always. Excellent customer service. Store is well loaded."

"I’ve shopped at this store for over 5 years now. I ordered over $150 in products online to gift friends for their upcoming birthdays. When I received my order I realized that I had ordered one pair of flip flops in a size 8 instead of a size 7 (this is for a friend whose birthday was in May) . I decided that instead of going through the trouble of shipping things back, that’d I’d come to the store to exchange the flip flops for a size 7. This was a simple size exchange; not a return, not for a different style, not for a refund. I spoke with a manager, straight hair, shoulder length, around 50 years old and short height. She proceeded to tell me I needed a receipt which I told her I didn’t have, since I ordered online and that once I receive my orders I delete my emails to keep my inbox clean. I even showed her my credit card statement showing that I had made the purchase and she refused to allow me to exchange the SIZE because the credit card statement doesn’t show item by item. She could have been more helpful in helping me locate the transaction. She could see by looking my name up that I’ve purchased from them since 2013. I am very dissatisfied with this interaction last Friday. I am going to look for another store and make my purchases there. It’s a shame to have been so poorly treated when I’ve shopped for so Long there."