Oberg & Lindquist

"Here is my experience. Bought $30,000 worth of appliances. Wonderful sales people....they sold me. Wonderful delivery....they delivered. Extra fee to position appliances, No help with installation, no follow up on products purchased, no follow up if products working properly..( they aren't). No education on service providers, warranty info. or trouble shooting. They only sell and deliver if that is what you want."

"This review is for 3 GE Café appliances. The process started off great with Oberg. I ordered a suite of appliances and they were able to hold them for several months while my kitchen was being renovated. The problem began once the appliances were delivered. Two out of the three appliances were damaged. Damage was discovered within a few hours of delivery. The front and inside panel of the dishwasher was dented, along with dirt and cobwebs on the bottom of the machine. And even though screws fell from the range during delivery (and the delivery men told me that was normal) we did not realize the leg was broken and leg panel was dented until we tried to level the range. I thought Oberg would just replace the damaged appliances, but that is not the normal protocol. The normal procedure is to have GE Service repair any damage. Oberg did respond quickly by calling GE to set up a service call and also order parts. Oberg continued to be the liaison between me and GE during this entire 3 month process. Once the delays continued with GE, Oberg offered me an exchange for both the dishwasher and range. The dishwasher was replaced within 2 months, but Oberg/GE kept delaying the delivery date for the range. Once I understood there was no expected delivery date for the range, I asked and received a refund from Oberg and off to PC Richards I went, where I had a new range delivered in less than a week. As much as I wanted to avoid the big box stores, I had no other choice. I cannot blame Oberg for all of these issues but they do bear some of the responsibility. GE/Haier also bears responsibility for manufacturing a poorly made product, implementing a horrible GE service program and for giving the local merchant the runaround. GE/Haier needs to ensure the local merchant has the inventory levels they need to satisfy their customers. But my business (invoice) was with Oberg and I wish they were able to do more and do it quicker. Unfortunately it is the end customer who suffers. My hope is that Oberg can build a stronger relationship with their GE/Haier representative to improve inventory supplies to make this a smoother, less stressful process in the future."

"This has been a frustrating experience from start to finish. We ordered appliances a year in advance of our project and had to take a downgraded fridge and pay for an upgraded dishwasher because we weren’t going to have what we ordered for many many months. Not even the biggest issue. We specifically said we wanted another quiet ice machine, as we owned a Uline and we’re told Scotsman makes the quietest ice machine around. Better than Uline- we unfortunately listened to Bill as he was very convincing. The ice machine ran LOUDLY continuously and when ice fell into the bin it crashed like heavy rocks. The noise from this machine was like nothing I have ever heard before. Someone came to service it and we were told it’s functioning perfectly fine- this is where the experience goes somewhat downhill, because we were blatantly LIED to, this store is doing nothing. Karen just sends an email saying no returns and nothing they can do. Avoid this place at all cost. You will likely have very long lead times and in comparison to other places, the prices are high. I will post videos and audios of the ice machine on other platforms if it helps even one person avoid this terribly experience."

"Highly recommend purchasing from Oberg & Lindquist. Bill and the staff there provided attentive service, expert advice, and competitive pricing. Purchase, delivery, and installation were flawless! Before you decide to purchase at big box retailer, check out Oberg & Lindquist and experience the difference for yourself."

"My wife and I have purchased here before. So we returned to get all new appliances for our kitchen. Stove microwave dishwasher Our sales rep Bill knew exactly what we were looking for. He knows the product very well. Prices were fair. Installation was very good.. My wife and I will be back. We are very pleased with Oberg & Lindquist.."