Macy's

"I do enjoy walking through Macy's. I was able to get some necessary clothing. The staff seemed very thin. Not much help. The staff that was there were very pleasant and helpful."

"If you're looking for men's dress clothes, there's a significant selection of high quality, more pricey choices, but also really nice and affordable pieces as well. I had a return item with me and no receipt, but having the credit card I used and the box(it was a pair of shoes)made it an incredibly simple, easy process. Also a great selection of Mens jackets, everything from dressy, but warm wind breaker styles up to beautiful pea coats and high quality leather jackets. I spent $600 on one jacket and still walked away with four total(Calvin Klein leather and wind breaker style, Tommy Hilfiger wind breaker and the Marc New York brown leather was the expensive item, but easily worth over $1,000 in the city)for under $1,000(worth well over double on their respective websites)total after a couple discounts from membership and the holidays. Staff is quite good, they're not in your face at all, but when you need something, there's always a register close by with an employee available to assist you if there isn't someone stocking shelves in your immediate vicinity. Obviously this isn't Willowbrook or Westfield so the overall selection is limited in comparison to those locations, but that also leads to a lot less foot traffic and overall chaos. So if they have what you're looking for specifically, or at least generally close, I doubt you'll be unsatisfied with your experience. Hope this helps."

"Love me some Macy's. I went and brought my fave perfume. It usually comes out as a gift set around this time and I buy it every year."

"The cosmetic department has the worst customer service. They don't know the company policies and have an attitude when you try to correct them. As a customer, I shouldn't have to educate you on your own policies.""

"I had a return and Shelly at the Livingston Macys went out of her way to make it happen. She was patient and because she cared about me ,she would not give up , even asking for help from another assistant. Customer service is high on my shopping experience. Shelly was remarkable."