Burger King

"Slow workers had 20 people waiting on food and they didn't even know what they were putting together all the workers were confused with eachother. One said I don't know who order this is, and she didn't even ask. And also forgot my sundae cake so very unreliable staff and bad service"

"The service was great; the cashiers were respectful & friendly. However, the reason why I only gave 3 stars is because of the fact that the kitchen staff seem to not pay full attention to orders & any extras you want in your food. My half onion rings/fries only had 3 rings in it & mainly fries. My bacon king was missing bacon & one of my wraps didn't have any onions even though I specifically said "add extra onions to BOTH my wraps (duo) & my bacon king". All this to simply say; customers should always check your food BEFORE leaving & kitchen staff needs to work on paying more attention to orders/customizations."

"I have to admit I have not had burger King for quite some time. I would like to think about 6 years or so. I truly missed their whopper and some other items from the menu. However. I was met with a screen that had no menu upon entry. The wonderful employee Donte informed me their screens were down politely. I nodded and told him, I would look the menu up on my phone. In these types of situations, I would suggest having a paper menu available for those types of issues. I only recommend because I used to work in the food industry and it's normal to have those types of outages. Having a back up plan in place would help you're not so regular customers or those who aren't able to use the app. The place was neat, clean and tidy, except for the drink machine that only needed a wipe down from multiple soda coated hands and fingerprints on the touch screen. Now, to the food. Once I looked at a menu from my phone. I knew I wanted a whopper of some sort. Double whopper w/ bacon and cheese - 10/10 (you can't mess this up) Fries - 8.5/10 because they were SUPER HOT but super salty. Soda - Coke Zero w/ cherry flavoring - 6/10 Customer Service - 8.5/10 Donte stood out as a good example of working under pressure. I appreciate how kind he was and still kept a smile on his face while it got busy. ☺️ It's so rare to see. Also, shout out to the team, I know you guys were flustered amongst the frustration that your customers couldn't read the board or bring you guys drama over it while you're simply just trying to work. What happened at this location was the cause and effect of a corporation or franchise owners not giving their employees the tools they need to succeed. Please ensure your employees have what they need so they don't have to be impacted from stressor that they should not be experiencing and continue to deliver amazing customer service."

"The staff was over worked and you could tell. I got the Big Fish that tasted old but I waited so long I didn't complain. Restrooms need staff to open but were clean enough. Since BK left my area the food and the trip were worth it."

"The Gooey Butter Cake is DELICIOUS. The young man that helped us was so kind and personable. All of staff was great (the cashiers weren’t friendly but I can over look the 2 young ladies because everyone else was great) Back to the ice cream…the gooey butter cake is a must have. It tastes like a banana pudding and blonde brownie type ice cream. The texture was great and it was enough cookie or bits for my liking. Other flavors tried were good too but this one was the best. Parking is awful in this area but it’s worth it."