Charleys Cheesesteaks and Wings 1500 West Broad Street, Richmond, VA 23220

"This place is just not good. We definitely will not be back & warn others not to waste time nor money. We ended up throwing the food away. The fries and wings even were not good. Too bad as my hubby was so excited to try. There is a reason why all 3 RVA metro locations have bad reviews."

"Got the Parmesan Peppercorn Cheesesteak and fries and it would have been perfect except all of the dressing and toppings were slid down into the fold of the sandwich. A little care goes a.long way, fam."

"Customer service was exceptional! The restaurant was clean. Food was expensive though. Loved the strawberry lemonade! The steak and cheese was ok; they didn't have oil and vinegar (and I asked) and that was extremely disappointing."

"I got a small cheesesteak and the boneless wings. The wings were kinda like a premium chicken nugget but it tasted actually okay. I got two flavors, the mango habanero and the Thai chili, and I would recommend the mango habanero of the two. The cheesesteak you can get a fair few toppings extra for free and they give you a good amount of stuff on it, even for the small size. I ordered delivery but it is probably cheaper in person."

"Went for first time it is a new location.. service had two young ladies the one who waited on my did not even address me at all I said good afternoon she said nothing did not offer a smile (cost nothing) no welcome or anything turned me off since I'm well over 60.. anyway . She gave me my change never said thank you.. turn off.. I had to asked for napkins when I got my bag to go.. she never said anything like I was bothering her .. anyway I will return because food is good but if I see her ..Iay just go next door to eat.. it's with a try good luck with customer service though from the counter girls needs training then the place would be 5 stars.."