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The Pointe at Pickett Farm/Quill
5424 Greenplain Road, Norfolk, Virginia, United States
About the The Pointe at Pickett Farm/Quill
The Pointe at Pickett Farm/Quill is a premier real estate agency located at 5424 Greenplain Road in Norfolk, Virginia. Our team of experienced professionals is dedicated to helping clients find their dream homes or investment properties in the Norfolk area. With a focus on personalized service and attention to detail, we strive to make the buying or selling process as smooth and stress-free as possible. Whether you are a first-time homebuyer or a seasoned investor, The Pointe at Pickett Farm/Quill is here to help you achieve your real estate goals. Contact us today to learn more about our services and how we can assist you in finding the perfect property.
Photos of The Pointe at Pickett Farm/Quill
5424 Greenplain Rd, Norfolk, VA 23502, United States
Opening hours of The Pointe at Pickett Farm/Quill
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
10:00 - 14:00
Sunday:
Day off
Reviews of The Pointe at Pickett Farm/Quill
"I have lived here since feb 2023 so not that long at all. Throughout my time I’ve had some poor experiences with my money along with the professionalism held within management at the leasing office. However there’s recently been a change with the staff in the leasing office and they’ve been helping many of us fix the problems from the last management. I appreciate their attitude and hospitality, along with the help they’re providing specially Ms. Tamekia and Serra"
"The new manager is really amazing. She comes across understanding, humble, passionate, and professional . Prior to her leadership. care , and professionalism was non existent, just horrible from my experience. The new leader is a blessing. Nothing is better than having people in position of power who truly care. She has changed my feelings about Pickett , thank you"
"I work at the property behind the apts. the fence that protects the residence Iis in a constant state of disrepair. I have witnessed cars pulling up to the rear emergency gate and jumping it , running in and purchasing drugs. now someone has pushed the gate open so that it's not locked anymore . this complex will be getto soon . it used to be a nice area , not so much now. matenince does nothing for the upkeep of this property. I often here gunshots coming from the units . I would fear for my child's and my safety if I lived there."
"I've been here for almost two years upon moving in I had issues. My washer and dryer did not work. We were in the middle of a pandemic. I worked at the hospital so keeping clean clothes was vital. The staff at the leasing office could care less it took them months to replace my washer. When they did finally replace my washer they did not install it properly so to this day it is still not functioning as it should. When turning your rent It is extremely important to keep track of your money orders. They have told me I was short on my rent. Charged me a late fee and did not even notify me. Just to be completely wrong, Thankfully I had my receipts. They did fix the error but did not take accountability at all. If you have any type of disability they do not care, They do not value you as a person with disabilities from my experience. I have reached out multiple times and sent emails to get maintenance done on my apartment. I have gone in personally and verbally put in a maintenance request. As a woman they do not care about your comfort. I have had two quarterly Inspections where five unknown men came into my apartment. They were not the usual maintenance men out here. They walked through my entire house and did not fix anything. I believe all they did was change out a light bulb And stated they would be back to fix my washing machine and kitchen sink. Never did. It's just very disappointing I was so happy to move out here. I was on a waiting list for 8months. Initially I was seeking a one bed room but settled for a two bedroom just to get out here. They don't respond to emails I have sent two urgent emails, no response. That was 2 months ago. I noticed they will respond to reviews put on a public platform where other people can see it. Before typing this I made a call to the office which is open right no and no one responds. This place could be a good place to live especially if you have kids. unfortunately the people who run this place simply do not care. I can't speak for all but this has been my experience. Everyone has room for improvement but it doesn't seem like they even try. Special Thanks to maintenance man Brandon, Who came through immediately today after called fixed my Sink which I have been waiting To be fixed For months he did it in the matter of five minutes. He was kind professional, And gave me tips for any future problems. Best service I have received thus far ⭐️⭐️⭐️⭐️⭐️"
"The property was brand new and still being built when I moved in so I was the first tenant to stay in my unit. The units are very nice, large bathroom which is always a plus:) and came with all appliances. This was my first apartment ever and I lived alone. I moved in May of 2015 and moved out last week. Management has changed since then and I definitely noticed a positive change in service with that change. I ended up losing my job that same year, still working part time jobs to pay my bills but I was often late with my rent. The property managers could've evicted me but they never did and continued to work with me until I was able to secure another full time job. My mom had to live with me for some time also and they were understanding and did not give me a hard time. Maintenance was always quick to respond and very courteous. I'm so grateful and thankful for all of the staff for everything they did for me and my family. We must remember that we are RENTING and we do not OWN these units. This doesn't mean that you should lower your standards but try to be understanding."
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