Edible Arrangements

"I contacted this location to see a time frame or when it will be delivered. Ive ordered from Maryland and even stores in Tennessee had great service. The lady was rude! I would never recommended this location. If you don't like your job please go elsewhere and work. I don't see how you can have an attitude from a simple question."

"This store NEVER picks up the phone. A manager is never available. I tried to cancel my order 24h before it was due, as per their policy, and no one answered. I could not make the pickup time so I physically went into the store the week after Mother’s Day because no one was answering the phone. I very nicely asked to speak to a manager, knowing the employees probably could not help me. There was no manager, and an employee very obviously said “do we have a manager? Who’s the manager?” before a different employee came out to take my info so i could get a call back from said manager. I have (again, patiently, nicely) called each week to see if a manager is available to process my refund. Three weeks later and still no call. I better get my refund because a lot of people are saying they never got theirs. Do not order from here the manager very obviously does not care about customer service and is money hungry since he refuses to process refunds. I am so angry, especially since times are tough right now and every penny counts. This place is awful."

"Order a gift for a friend on 05/03 (Sunday) paid extra for deliver, it was not delivered, could not contact the store until Monday afternoon. Tried to speak with the manager who just gave me a call back on Tuesday afternoon offering to deliver the gift that day. I didnt agree as the bday had passed, and requested a refund. Waited and didnt get the refund, so I called on 05/18 to ask about the status of the refund and was informed that the manager didnt put the request yet!!!! Stay away from this store, it's a mess and very unprofessional! I'm still waiting for the refund!"

"Ordered a Mother’s Day platter.. pick up time for 2 pm.. order was not even “complete” and I use that term loosely until 2:40.. arrangement is sloppy and just awful looking, looks like I let my 4 year old cut and dunk fruit is chocolate. Missing half of the order So incredibly disappointed.."

"I ordered a dozen chocolate covered strawberries, nothing fancy. They told me to come back in 20 minutes to pick them up, so I did. When I got back, they said "5 more minutes," then disappeared into the back while I waited 45 minutes in a small lobby with no seating. No one ever came back, so I ended up leaving empty handed. Worst service experience I've ever had anywhere. Would give 0 stars if that was an option."