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Pines of York
3100 Hampton Highway, Yorktown, Virginia 23693
About the Pines of York
Pines of York is a premier senior living community located at 3100 Hampton Highway in Yorktown, Virginia. Our facility offers a range of services and amenities designed to enhance the quality of life for our residents. From spacious living accommodations to personalized care plans, we strive to provide a comfortable and supportive environment for older adults. Our dedicated staff is committed to ensuring the well-being and happiness of all residents, and our beautiful grounds offer a peaceful and scenic setting for relaxation and socialization. Come experience the warm and welcoming atmosphere at Pines of York today.
Photos of Pines of York
3100 Hampton Hwy, Yorktown, VA 23693, United States
Opening hours of Pines of York
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
10:00 - 17:00
Sunday:
Closed
Reviews of Pines of York
"A great place to live! The assistant property manager Jacqueline Rittenhouse is amazing! She has been nothing but helpful and accommodating from the beginning. She has made the experience a great one!"
"I have been living on this property for more than five years, and have watched history of changing managements. As my friends lived here right before more than three years, I have been using my property for almost ten years. The review should be written in honesty, I want to say everything. Actually, I tried to move out of this renewal due to a huge surge of rent increase on the renewal of 2023 after had similar huge increment in 2022. I thought this apartment management indirectly told me "I told you you needed to go out in 2022, but you didn't. So I will do it one more time. It's time to go out, man". As I really like this property, I talked with the management team. Jackie Tynes (I asked her name to write this review) kindly and sincerely made her time for me. She really wanted me to live more in this property, but at the same time, I can feel she tried to understand my situation. She explained their story professionally. I can feel that she sincerely wanted to help that people have a good place to live, and had confidence and proudness of her work and this property. After researching a couple of properties around my area including Hampton, Newport News, and Poquoson, I decided to renew one more time as I can feel Jackie's explanation may be correct and they really may give the best available offer for me (at least, I can agree that very competitive offer, which is not ridiculous though I felt some pressure). The other very impressive thing about her was, that she respected my all words. The previous manager promised me something, but I have no way to prove it as she didn't leave notes. But she trusted me. I think she also has a rule and can help me as I can be inside that rule, but anyway, it is another reason I can feel that this management sincerely talks with me. I cannot miss a positive review of a maintenance guy though recently their speed of service was slightly slower than before maybe due to a shortage of labor. I have known his face very long time; I think he has maintained the properties even under previous management (unfortunately, I do not know his correct name... a black cool guy... no way to express him...). He is very humorous and professional. And always explain something very kindly. I do not think I have a positive feeling about my property without the help of the maintenance team. Before finishing this review, I also want to mention the lady at the front desk. Maybe her name also is Jackie (not sure of the spelling). She has a very positive energy and professionally helped me when another Jackie absences. Honestly, unless I can follow the speed of rental increase, I want to live here much much longer. I like my place, I am satisfying the current management team, why would I move? I want to give them five stars but I think they can do better to optimize rental rates for a 'good' tenant or 'bad' tenant (I bet I am one of the good tenants!), I will leave four. Hope I can update it with fives on the next renewal. If the rent rate is acceptable for you, just sign! This is very very nice place."
"I would rate -100, the management is very bad.... recently a week ago we went to inquire about apartments and the lady was very sarcastic and she was telling us if we wanted we could try in four seasons, yes we knew the apartments in that area and we were there just to see their apartment... do you think that was a fair response? worst and few of our friends are there and they are planning to move out soon. I wouldn't recommend."
"We needed to get in a place quickly and Jackie R. in the office was so incredibly helpful. There was constant communication with regards to the leasing process and a willingness to help us meet the goals we had. It was a pleasure to work with Jackie and we would definitely recommend talking to the staff at Pines of York if you are looking for a home."
"Recently moved here with my Fiancé! We have not been here very long maybe 2 weeks, both Jackie’s at the leasing office were unbelievably helpful! This is our first apartment and they were both very patient and thorough! So far we love the place! My favorite thing is the kitchen, we have the cutest little kitchen! We’ve had a few spiders in the apartment but nothing that can’t be taken care of!"
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