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Coastal Family Practice
2109 McComas Way, Virginia Beach, Virginia 23456
About the Coastal Family Practice
Coastal Family Practice is a trusted medical institution located at 2109 McComas Way in Virginia Beach, Virginia, United States. Specializing in family medicine, our dedicated team of doctors and healthcare professionals provide comprehensive care for patients of all ages. From routine check-ups to managing chronic conditions, we are committed to promoting the health and well-being of our community. With a focus on preventive care and patient education, Coastal Family Practice strives to empower individuals to take control of their health and lead healthier lives. Schedule an appointment with us today and experience the personalized, compassionate care that sets us apart.
2109 McComas Way, Virginia Beach, VA 23456, United States
Opening hours of Coastal Family Practice
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Coastal Family Practice
"If I could give this place a negative Stars I would. do yourself a favor and get your medical needs someplace else the staff is rude and unprofessional."
"I have been a patient for 30 years. Providers are great but business practices & billing is severely lacking. Had issues with prescriptions being backordered w/ no alternatives. I pride myself on never missing any appts. Most recently I cancelled an appt 1mo in advance. They failed to cancel it so I had to cancel it again when they called to confirm the appt the day before since it was supposed to be already cancelled, then they decide to automatically charged my card $50 cancellation fee. They did not have auth to keep my card on file nor to run my card. I called to dispute the charge with the office & left a vmail but never received a call back which is also common issue."
"I have finally made the decision to leave this practice. My family and I have been patients for years, but their business practices are very questionable. The nurse practitioners I have always seen are great, but the way this office is run and their billing practices are unacceptable, and I wonder if there isn’t some insurance fraud occurring. They make you come in for labs one week prior to your appt and there is always a copay due that day, but then I also get a bill from LabCorp for the actual labs. Then I pay a fee when I come for my appt, all before they’ve even filed any procedures to my insurance. When you ask what the fees are for, they give vague responses and it’s not clear at all. Once, I needed a prescription refilled because they didn’t prescribe enough to last until my next checkup. They required me to pay a “refill fee” in order to do this for me. This last straw was when I needed a form filled out for my insurance which gives us a discounted premium. It’s a form they fill out for me every single year with the lab results from my last physical. This time, they are refusing to fill out the form without an office visit. When I asked what they would be billing my insurance for, they could not give me an answer. When I asked for Dr Miller to call me to discuss this, the front desk left me a message saying they simply could not do it without an office visit. They will not do one thing for you without a fee or making you come in so they can bill an office visit!"
"Medical professionals here are great! They listen, are kind, and professional. Billing practices are horrible! You have to pay for EVERYTHING, including what my insurance provider states is cover 100% under preventive care for in network provider/preferred provider. Blood draw for your physical…$26. Copay for a routine yearly physical $25. Need an order signed off on for additional medical testing $25. Very suspect billing to say the least."
"I don't recommend going to Coastal Family Practice. I went for years and they only got worse. On multiple occasions, my doctor prescribed the wrong dosage. They also sent it to the wrong pharmacy. Doctor told me my blood work came out great but I never did blood work. She was looking at the wrong patient info. They also have messes up insurance and copay. Avoid this practice."
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