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Pediatrix Medical Group
4991 Lake Brook Drive, Glen Allen, Virginia, United States
About the Pediatrix Medical Group
Pediatrix Medical Group is a leading healthcare institution located at 4991 Lake Brook Drive in Glen Allen, Virginia. Specializing in pediatric care, this group of doctors and health professionals is dedicated to providing top-quality medical services for children of all ages. With a focus on comprehensive care and a commitment to excellence, Pediatrix Medical Group strives to ensure the health and well-being of every young patient they serve. Book an appointment today and trust your child's health to the experts at Pediatrix Medical Group.
4991 Lake Brook Dr # 300, Glen Allen, VA 23060, United States
Reviews of Pediatrix Medical Group
"I was trying to set up a payment plan on 11/12/21 but my card was charged for the full balance & the half payment of the plan. I called the same day and explained what happened, I requested a refund of the half payment since I’ve already paid in full. I was told that it was going to be refunded back to my card within 5-7 business days, and to call back within 2 weeks if I don’t see it in my bank account. I called again 2 weeks later requesting a status and I was then told it was “under a review”. December 12 my card was charged AGAIN for the remaining half balance which it shouldn’t have been charged because there was no balance due since there was a credit pending, long story short I HAVE BEEN WAITING 3 MONTHS TO RECEIVE MY REFUND!!!!!! I was dealing with the supervisor JC and everytime I call to speak to her I’m always given an excuse that she’s either unavailable, not in, left for the day, she’s going to come in later or she’s on the other line with a customer… how come everytime I call she’s unavailable but she’s quick to speak to other customers!?!? I have left voicemails or was on hold for an 1hr to then be transferred to a different supervisor and give me the same excuse. Always telling me that JC is going to call me back & never does!!! It’s so frustrating because it shouldn’t take 3 months+ to refund somebody’s money & it shouldn’t be under a review because I clearly paid the balance in full & my card was still charged again! This is the worst company ever, they’re so quick to collect money & give excuses but will take forever to refund the money or speak to the customer."
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