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Rock Landing Psychological Group, PLC
11825 Rock Landing Drive, Newport News, Virginia, United States
About the Rock Landing Psychological Group, PLC
Rock Landing Psychological Group, PLC is a leading health institution located at 11825 Rock Landing Drive in Newport News, Virginia, United States. As a reputable hospital, we specialize in providing comprehensive psychological services to individuals of all ages. Our team of experienced and compassionate professionals is dedicated to helping our patients overcome mental health challenges and improve their overall well-being. Whether you are seeking therapy, counseling, or psychiatric evaluation, Rock Landing Psychological Group, PLC is here to support you on your journey to mental wellness. Contact us today to schedule an appointment and take the first step towards a healthier mind and body.
Photos of Rock Landing Psychological Group, PLC
11825 Rock Landing Dr, Newport News, VA 23606, United States
Opening hours of Rock Landing Psychological Group, PLC
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
10:00 - 14:00
Saturday:
Day off
Sunday:
Day off
Reviews of Rock Landing Psychological Group, PLC
"My fiancee and I have been coming here for years. It's always been a pleasant experience, my only complaint is the office hour limitations. I remember ages ago, I tried calling after their lunch break, and the call volume was outrageous. It's not their fault, there just needs to be a better system. Maybe more staggered lunch breaks or having a separate person for calls. It's not fair to return to a bombardment of calls, and honestly it's quite discouraging to those of us that may need help sooner than others. That's my only complaint. A better system of office hours for staff and awareness for clients via clearly expressing hours on websites, automated information services, and improved call waiting. The staff is otherwise informed, patient, and incredibly kind. I recommend this place constantly to people."
"Not only did they stop accepting my insurance without telling me they neglected to update my billing address and threatened to send me to collections when I did not pay after never receiving notification that I owed money. Could not have been more disappointed with the handling of this request and I was advised they would not send me my records, and if they sent them to another group, there would be a fee for that."
"This place is unprofessional, I set my first appointment therapist never called so I called to inform the front desk clerk I never received a call she tells me my appointment had been cancelled and moved to a different date I asked her when was someone was going to call and inform the change, she then asked me if I would to keep the rescheduled appointment I said yes. I wanted for the call again the next following week no call I reached out again she ask me do I want to book with another therapist I said yes so I book another appointment only to be disappointed again so I went through my emails to see the therapist or whoever sent me an email asking me I want to schedule appoint that day of the next following day ummmm.. why wasn’t I called and informed of the third cancellation on there part I’m over it found you somebody else to talk to because this is unprofessional"
"All of the staff beyond the Practitioners are phenomenal. Both of the practitioners I've seen thus far are incredibly incompetent. They are cold and callous. They DO NOT listen to you as the patient, and one even over talks you to tell you about her experiences with mental illness totally dismissing everything you might say or feel. The other is a follow along. I need hardproof and strong evidence supporting a diagnosis that can possibly change the entire trajectory of your life. They lack the gravitas of true experienced mental health professionals. These women just slap some stuff on a paper and call it a day, and to make matters worse, when you attempt a more natural route they will hammer the misdiagnosis into your mind explaining why YOU MUST take medications even if you do not wish to do so."
"The front desk staff and office manager here are fantastic and amazing people. Angela, Jessica, and Andrea are WONDERFUL. I saw Dr Jafri for 5 years, she knew about my family’s addict history, and she knew about my whole situation and still accused me of only wanting more medications, until I broke down having a panic attack and crying about how that’s not who I am and that I just wanted help. I was lightly exercising, eating right, going to therapy, and she still accused me of relying on medications and completely disregarded my medical history. Jessica and the office manager Andrea were incredibly sweet and validating about my experience and listened to everything I had to tell them about what happened, and then offered different NP’s who work there so I don’t have to leave the practice completely. Dr Jafri also misdiagnosed and dismissed a friend of mine. I am so hurt after this experience with Dr Jafri, and I wouldn’t recommend her to anybody. But the office staff made the experience a little better and I know they will help me get help."
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