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Lisa A. Casanova, M.D.
401 Oyster Point Road, Newport News, Virginia, United States
About the Lisa A. Casanova, M.D.
Dr. Lisa A. Casanova, M.D. is a reputable medical institution located at 401 Oyster Point Road in Newport News, Virginia, United States. Specializing in providing top-quality healthcare services, Dr. Casanova offers a wide range of medical treatments and services to cater to the needs of her patients. With a focus on patient care and well-being, the institution is dedicated to providing personalized and compassionate medical care to individuals seeking professional health services. Whether you are in need of a routine check-up or specialized medical treatment, Dr. Lisa A. Casanova, M.D. is committed to helping you achieve optimal health and wellness.
Photos of Lisa A. Casanova, M.D.
401 Oyster Point Rd STE A, Newport News, VA 23602, United States
Opening hours of Lisa A. Casanova, M.D.
Monday:
08:00 - 16:30
Tuesday:
08:00 - 16:30
Wednesday:
08:00 - 16:30
Thursday:
08:00 - 16:30
Friday:
08:00 - 16:30
Saturday:
Closed
Sunday:
Closed
Reviews of Lisa A. Casanova, M.D.
"I have had 3 blood transfusions, D&C and a myomectomy since Novemeber of 2020. However, that was only a temporary fix from another Riverside OBGYN. I met with Dr. Cassanova back in June 2021 in regards to having either a hysterectomy or ablation to stop my cycles and extreme blood loss due to my cycles. She decided on a ablation to be perfirmed and scheduled for July 16th, 2021. I marked my calendar as she suggested. Needless to say I was never contacted by her nor her surgery scheduler as JULY 16th approached. I reached out to her office only to be informed that there was nothing in my chart in regards to the order for the procedure, much less the office visit encounter such as notes that most Medical Professionals document during and after a patient appointment. However, I didnt get irrational and kept my composure as Samantha the office assistant tried her best to investigate what happened and why I fell to the wayside. Needless to say she ended up having to message Dr. Cassanova to let her know that I was still in need of having this procedure done. Samantha assured me that she did her best and should be hearing from the surgery scheduler. Another week goes by..........I reached out to the office again because I heard nothing from the scheduler. Samantha took my call, looked into my chart and still no orders from Dr. Cassanova. Samantha says the surgery scheduler is waiting for the order from Dr. Cassanova before they can call me to schedule the procedure. Understandably so, Samantha sends yet another message to Dr.Cassanova. Another 2 weeks go by still nothing accomplished and no correspondence from Dr. Cassanova nor the Surgery Scheduler. I call her office again today and just like the calls I have made, I got the same rebuttal from Samantha and ultimately nothing accomplished. This whole ordeal has been ridiculously unacceptable. Being in the medical field for close to 20 years and a employee of Riverside myself, I'm absolutely disgusted. My very serious health issue has been dumped at the wayside more than once by Dr. Cassanova. Needless to say she clearly isnt upholding the Riverside Health System Mission: to care for others as we would care for those we love- to enhance their well being and improve their health. If there was a 0 available, Dr. Cassanova would get that rating from me - hands down. On a brighter note, Thank You Kindly Samantha for your help. In my opinion you deserve a 5 star rating for having to even attempt resolving my issue as well as countless others that have fallen at the wayside as a result of Dr. Cassanova's lack of urgency."
"Wish I could give her ZERO stars! This was my 3rd child birth.. all different but the first time I barely made it to the hospital! I thought I was having Braxton Hicks and my water never broke… it had only gone on for 2.5 hrs and each contraction was random… once I was observed at the hospital I was rushed to a delivery room and didn’t even have a chance for Registration.. IV.. nothing.. she came in half awake and acted so rude to me because I guess I disturbed her sleep.. so unprofessional and rude… thankful my labor went quickly once I was in there!! When I said it hurt (nicer way to put it).. she replied…. “Keep pushing and it will be over?!?!!!!!!!! “ WTH absolute worst experience out of my 3 girls!!"
"Dr. Casanova is amazing. She pays attention and asked me good questions that apply to my situation. I found that other doctors haven't done. I understand why they make you see all the different providers but I, personally, like seeing the same Dr. the entire time."
"Do not go here unless you want to deal with irritation. 1. Staff is friendly,but poorly trained schedule appointments on wrong days and time for wrong reasons. 2. I went for my 20 wk ultra sound and they had me down for a regular tummy check. Saying i had to come back another day for an ultra sound even though it was in notes but not scheduled. 3. My husband got to the appointment 10 min late because of traffic they wouldnt let him in the room. The tech was rushing through the ultra sound and told me i had to come back for other photos of face and brain after i had already had to be rescheduled due to them scheduleing me wrong 2 weeks prior. Then made the appointment on the same day as my tummy check 2 hrs apart telling me i could come in and have the ultra sound and then wait in lobby for my tummy check amd that was all they could offer. 4. Its about 5 doctors at that office but they tell you when you deliever it could be a totally differet doctor from one of the different practices they have that you never met before deliever you if none of thier doc are on call when you deliever. 5. I kept telling them i was bleeding and telling the nurse what was going on. When i got done with the story she was in lala land i asked her if i should be concerned she said "about what" i said the bleeding! I felt like cattle or some sort of number the doctors never spent more the. 5 minutes in tbe room and seemed rushed. Save yourself the headache and use the energy to enjoy your pregnancy"
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